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Guest Services Manager-Stein Eriksen Lodge
Job Category : Administration Requisition Number : GUEST02587 Showing 1 location Job Details
Description
Will oversee on a daily basis bell, drivers and ski locker team members and will cross train in other areas. Ensure each area is managed in accordance with operating standards to maintain a professional image and superior customer service.
Assist the various departments when needed. Resolves guest complaints, concerns or disputes quickly and timely. Responsible for the overall Hotel operations when serving as Manager on Duty.
One to three years experience as a front office manager in a luxury hotel. Must have excellent public relations & communication skills.
Excellent problem solving skills and past supervisory / management experience necessary.
Qualifications
Skills
Preferred
Interpersonal *Advanced* Management *Intermediate* Customer Service *Advanced* Behaviors
Preferred
Dedicated : Devoted to a task or purpose with loyalty or integrity
Team Player : Works well as a member of a group
Leader : Inspires teammates to follow them
Motivations
Preferred
Education
Experience
Licenses & Certifications
Last updated : 2024-05-02
Full Time
$37k-55k (estimate)
05/05/2024
05/11/2024
The job skills required for Guest service manager include Guest Service, Customer Service, Front Office, Problem Solving, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
01/30/2022: Sarasota, FL
The guest services manager oversees the process of handling customer complaints.
02/28/2022: Altoona, PA
Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
01/31/2022: Passaic, NJ
Present the menus and the special of the day
03/27/2022: Pascagoula, MS
Organisational and planning skills to develop customer service policies.
01/25/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
04/12/2022: Youngstown, OH
Must be able to speak and understand the primary language used by the guests who visits the hotel.
03/22/2022: Wilmington, DE
Listen, understand and take action.
03/25/2022: Longview, TX
Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
02/01/2022: Tucson, AZ
Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
03/11/2022: Bremerton, WA
Step 3: View the best colleges and universities for Guest Service Manager.