We are looking for a highly motivated Front Office Dental Receptionist with a great attitude who is fun and compassionate with dental office experience.
The Front Office Receptionist is responsible for the day-to-day administrative activities of the office. These responsibilities may include welcoming patients and visitors to the practice, patient scheduling and patient management.
Expectations for this position:

• Provide superior patient services, responding with sensitivity to patient needs while building relationships with patients
• Must be reliable, trustworthy, outgoing, with a positive demeanor
• Superior inter-personal skills (verbal & non-verbal), effective problem solving and decision-making skills
• Exceptional professional phone skills
• Organized, detail oriented, ability to multitask
• Proficiency with computers, and dental software
• Ability to work in a fast-paced environment

Key Responsibilities

• Ensure office is scheduled to goal with confirmed patients achieving established patient show rate. Call patients to remind them of upcoming appointments.
• Keep patient appointments on schedule by promptly greeting patients as the come in, notifying the clinical staff of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensure patients leaving the office are informed about their upcoming appointment and information they may need to bring to their next appointment. Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person when possible.
• Answer incoming patient calls and voicemails that pertain to their insurance.
• Maintain secure and confidential patient records in accordance with HIPPA privacy regulations.
• Complete required trainings as assigned.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Pueblo, CO 81005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person