We are looking for an energetic individual for our Guest Services Agent Position. Candidates must have the ability to communicate effectively, work with others, a professional appearance and positive attitude with exceptional customer service. Experience with a total understanding of all hotel front desk procedures is a plus. This will be a part time position and will include weekends and evening schedules.

Responsibilities
- Greet and assist guests at the front desk with a focus on providing exceptional customer service.
- Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests.
- Utilize hotel experience to address guest inquiries and provide information about hotel amenities.
- Demonstrate phone etiquette when answering and directing calls to the appropriate departments.
- Engage in guest relations to address any concerns or requests promptly and professionally.
- Collaborate with other team members to ensure a seamless guest experience throughout their stay.

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Front Desk: 1 year (Preferred)
• Hotel Experience: 1 year (Required)

Work Location: In person