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Staybridge Suites
Columbia, MO | Part Time | Full Time
$26k-35k (estimate)
3 Months Ago
Drury Hotels
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LifeLearn Animal Health
Columbia, MO | Full Time
$27k-35k (estimate)
1 Month Ago
Foundever
Columbia, MO | Full Time
$41k-51k (estimate)
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Envoy Air
Columbia, MO | Part Time
$51k-69k (estimate)
0 Months Ago
Guest Service Agent
Staybridge Suites Columbia, MO
$26k-35k (estimate)
Part Time | Full Time | Accommodations 3 Months Ago
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Staybridge Suites is Hiring a Guest Service Agent Near Columbia, MO

The Staybridge Suites has an opening on our team! We are an 80 room fully remodeled extended stay hotel. Ideal candidates would have hotel experience and excellent customer service skills. Positions will work either 7A-3P or 3P-11P shifts including weekends, weekdays and Holidays.

Some of the responsibilities of this position are as follows:

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Compute bills, collect payments, and make change for guests.
  • Issue room keys.
  • Review accounts and charges with guests during the check-out process.
  • Post charges, such as those for rooms, pet fees and pantry items.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Front Desk: 1 year (Required)
  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Accommodations

SALARY

$26k-35k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

07/12/2023

WEBSITE

aspensuitesrochester.com

HEADQUARTERS

ROCHESTER, MN

SIZE

25 - 50

FOUNDED

2019

CEO

JOHN PESICKA

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Guest Service Agent include Customer Service, Guest Service, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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