About us

We are professional, fast-paced, supportive and our goal is to provide exemplary service to our clients from beginning to end with the highest quality staff..

Our work environment includes:

• Work-from-home days
• Growth opportunities
• On-the-job training
• Flexible working hours

Our company is seeking customer service representatives with strong analytical skills, a passion for learning and the ability to work independently. A successful candidate will be capable of handling a large number of calls and emails from customers with a variety of questions and concerns, and will be able to prioritize their time to efficiently address customer issues in a timely manner. The right candidate will also have experience using customer service software and have excellent writing skills.

Responsibilities:

• Answer customer inquiries; work orders, and calls to create new reservations.
• Communicate with customers and affiliates regarding new and existing reservation requests.
• Resolve customer issues and offer assistance to resolve their problems.
• Work with client over the phone, email and text from a variety of locations, locally and abroad.
• Handle client quote requests and pricing questions.
• Assist prospective clients from beginning to end to complete their request.
• Manage customer expectations in terms of timing, availability, and delivery of services.
• Manage lists of current service pricing and inventory in order to quickly answer customer questions.
• Quiet home work environment. (Work remotely)
• Able to multitask, use multiple computer screens.
• Must have own cell phone and home computer.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Work Location: Hybrid remote in San Diego, CA 92106