Description

Duties

Provides customer service, processes petition sheets, proofreads documents and processes mail
Task include:

• Answers customer inquiries in-person, and by phone and email.
• Utilizes a multi-line phone system.
• Stacks, sorts, and codes petitions for validation.
• Compares signatures from petitions sheets to signatures in the voter registration system to determine validity.
• Compares text to the original for accuracy.
• Checks to ensure spelling and style are correct and consistent.
• Checks to ensure page numbers, heading and captions are correct.
• Verifies that photos and illustrations are correctly captioned.
• Processes incoming mail and prepares outgoing mail.
• Reading, reviewing, and proofreading of voter education materials.
• Identifying typos and errors in written materials.

Qualifications

REQUIRED QUALIFICATIONS

• Ability to read and write English language
• Ability to efficiently use a personal computer and applicable software to successfully perform the essential job functions of the position

• High school diploma or GED
• Attention to detail
• Ability to multi-task
• Prior signature petition checking experience (state or county)
• Experience answering high volume phone lines
• Experience performing routine clerical duties such as typing, data entry, and file management
• Experience working directly with customers either by phone, email, or in-person
• Ability to follow directions and learn new skills
• Ability to concentrate for extended periods of time

Supplemental Information

WORKING CONDITIONS:
In this position, the incumbent works primarily in an office setting which may require sitting and/or standing for long periods of time. The position is non-permanent, on-call up to 40 hours a week. The position primarily interacts with internal customers but may also interact with the public. The incumbent must be able to work and handle multiple and consent interruptions.
SPECIAL REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• These are on-call, non-permanent positions working up to 40 hours per week
• These positions are covered by a union, as condition of employment, the candidate appointed must become a member of the Washington Federation of State Employees (WFSE).

• You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered.
• All veterans must include a copy of your DD214 to receive preference in the hiring process. You must redact your social security number before attaching it to your application.