Description

DSHS WSH Office Assistant 3
Do you pay close attention to detail? Enjoy being a resource for your colleagues and providing an excellent customer service experience? Are you ready to put your clerical skills to work in a complex mental health support arena? This is an exciting opportunity to apply your clerical office experience in support of our mission to Transform Lives.
We have an opportunity for you as an Office Assistant 3 (OA3). We're hiring two OA3's, the roles are similar, but one will float and cover wards that are vacant.
This role is at Western State Hospital (WSH), in Lakewood, WA. You will assume a wide range of day-to-day responsibilities, all of which support and provide technical assistance to interdisciplinary teams as needed. This role is located in a unit and is ultimately responsible for maintaining standardization and safeguarding of all custodial records with strict adherence to Federal and State regulations. Using your exceptional multi-tasking, organizational, communication skills, attention to detail, and you will ensure operations are running as smoothly and efficiently as possible.
Pierce County employees are eligible to receive an Orca Card for transportation needs. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.
Schedule: Monday – Friday 7:00am – 3:30pm
Some of what you will do:

• Perform clerical and administrative services on the ward
• Transcribe medication orders
• Complete paperwork for patient admissions, discharges, and transfers
• Print daily forms necessary for the treatment team
• Greet patients, visitors, staff, and outside care providers
• Route phone calls to the appropriate staff
• Organize and maintain files
• Operate office equipment
• Maintain and update patient photographs
• Type and update treatment plans after each treatment planning session
• Attend to off-ward duties such as patient accounts, mail, etc.
• Other duties as assigned

• Professionals with a high school diploma or equivalent
• Two years of clerical or administrative experience, typing, filing, and telephone coverage

• Skilled in using Microsoft Office products such as Word, Excel, PowerPoint, and SharePoint
• Positively contribute to a diverse and effective team environment
• Remain focused and motivated while performing multiple, repetitive assignments
• Excellent customer service and communication skills

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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