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Software Quality Assurance Manager DOH8085

State of Washington Dept. of Health

Tumwater, WA | Full Time

$106k-129k (estimate)

2 Weeks Ago

Software Quality Assurance Manager DOH8085

$106k-129k (estimate)

Full Time 2 Weeks Ago

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State of Washington Dept. of Health is Hiring a Software Quality Assurance Manager DOH8085 Near Tumwater, WA

Description

This is a remote, full-time, and permanent position.

Software Quality Assurance Manager

As the IT Quality Assurance Manager, you'll be at the forefront of ensuring the reliability and functionality of critical IT systems. Your responsibilities encompass overseeing the implementation of quality assurance software and database testing services as well as managing a team of professionals. You'll ensure that testing methodologies align with established quality standards by coaching and mentoring staff to maintain excellence in quality assurance testing. This position plays a pivotal role in developing strategies and allocating resources to meet the department's testing needs, all while managing budgets and administrative responsibilities effectively. Your expertise will be crucial in safeguarding department systems and maintaining the integrity of system automations prior to deployment.

In collaboration with key partners, you'll contribute to enhancing the Office of Innovation and Technology's Application and Data Services for the Department of Health. Your role will also involve close coordination with the Business Analysis Program to align requirements analysis efforts with testing and quality assurance, demonstrating a strong understanding of business analysis methods and requirements gathering strategies. Ultimately, your contributions will be instrumental in ensuring the reliability and effectiveness of mission-critical systems supporting the agency and the residents of Washington state.

Responsibilities:

Develop and maintain the department’s software testing program.
Lead the development, implementation, and delivery of testing solutions to meet agency goals.
Create and implement testing strategies and establish a framework for deploying testing.
Standardize tools for defining testing scope and managing releases into production.
Define policies for test measurements and metrics application and implement and maintain automated testing standard.
Provide leadership in processes, standards, and coordination with other units.
Manage software quality assurance testers and vendors.
Initiate testing project needs and coordinate testing execution plans.
Define testing scope and manage testing releases.
Contribute to agency RFI/RFP processes as a SQA representative.
Manager staff including providing performance valuations, mentoring, and training.
Interview and hire new employees.
Delegate tasks and foster a collaborative and team oriented environment.

Required Qualifications and Experience:

Your experience must come from full-time professional work and may have been gained concurrently. Your experience must also show progression in responsibility and scope. Any additional years of experience can replace educational requirements on a year-for-year basis.

You must fulfill one of the following options, in addition to meeting the specified criteria listed below.

Experience in testing, business analysis, or systems development as follows:
- Option 1: 10 years of experience including at least 3 years as an IT Supervisor or Team Lead, 1 as a Business Analyst, and 7 years as a Quality Assurance Tester.
- Option 2: An Associates Degree and 8 years of experience.
- Option 3: A Bachelor’s Degree and 6 years of experience.
Experience in overseeing software development processes and leading or supervising a testing team to ensure alignment with business requirements.
Experience in reviewing and creating various types of documentation, such as internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals.

Preferred Experience and Desired Qualifications:

Bachelor’s degree in Computer Science or a related field
Experience working with Agile, or other iterative development methodologies.
2 years of experience in SQL Management Studio tools or equivalent.
2 years of experience in Software Testing
2 years of experience as a Software Analyst or Software Developer.
1 year of software training experience.
Professional certification in software testing or business analysis.
Experience with Lean practices.

Our ideal candidate will also demonstrate the following interpersonal skills and competencies:

Cultural humility by embracing diverse perspectives and honoring various cultures.
Commitment to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.
Using an outward mindset to fuel impactful contributions and blending your personal expertise with collaborative achievements.
Problem-solving and crafting effective solutions while communicating clearly across different mediums.
Dedication to customer service and navigating diverse interactions to build strong organizational relationships.
Your technical competence should shine, making you an invaluable asset to our team!

Location and Flexibility

This is a hybrid position meaning you’ll predominantly work remotely from your home location and may reside anywhere in Washington State, as well as the Oregon/Washington border and the Idaho/Washington border. Attending events or working In-office will be required occasionally, and would be scheduled in advance at the DOH office located in Tumwater, WA.

Benefits and Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health.

About Us

OIT (One Incredible Team!)

In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.

We are the Washington State Department of Health (DOH)

At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.

Application Directions:

To apply, please click "Apply" to complete the application, including attaching your Resume, Cover Letter, and References (at least 3 professional references including a supervisor, a peer, and someone you’ve supervised or led (if applicable)).

Do not submit private information including social security numbers, year of birth, etc.

The hiring manager WILL NOTreview additional supplemental attachments. DO NOT attach or submit the following:
- Please REMOVE personal photos before attaching resume and/or cover letter.
- Transcripts
- Certifications or Diplomas
- Projects or Portfolios
- Letters of Recommendation

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at shawnelle.goalder@doh.wa.gov. For general DOH recruitment questions, email the Talent Acquisition Team at employment@doh.wa.gov. Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

Conditions of Employment:

I am prepared, with or without accommodations, to do the following:

Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved supervisor).
Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
Perform my job duties either remotely from home or in-person at the designated DOH site location.
Travel periodically within the state of Washington.
Possess the legal ability to operate a state or privately-owned vehicle or arrange alternative transportation for official state business.
Engage in emergency response exercises and high-priority assignments as assigned during emergency events.

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Supplemental Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.