Description

• Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.

Position may be eligible for hybrid working; a combination of telework and working in-office.

Duties

• Collaborate with IT leadership to develop communication strategies that align with AOC’s goals and initiatives.
• Identify key messages and target audiences for various IT projects, updates and announcements.
• Craft comprehensive communication plans that outline communication channels, frequency and content for each initiative.

• Create compelling and accurate written and visual content for a variety of communication channels, including emails, newsletters, intranet articles, presentations and videos.
• Translate technical concepts into easily understandable language for non-technical stakeholders.
• Collaborate with subject matter experts to gather relevant information and insights for communication materials.

• Manage communication between teams, ensuring that relevant updates, changes, and best practices are shared consistently across the department.
• Liaise with external stakeholders, such as vendors, partners, and clients, to ensure effective communication on project updates.

• Develop communication plans to support change management initiatives, helping users adapt to new technologies, systems, or processes.
• Provide clear explanations of the benefits and impacts of changes, addressing concerns and fostering a smooth transition.

• Manage and maintain various communication channels, collaboration tools, and social media platforms.
• Monitor engagement and feedback on communication materials and make necessary adjustments to improve effectiveness.
• Assist in crafting communication strategies during IT-related incidents, ensuring accurate and timely updates to relevant parties.
• Help manage the flow of information during critical incidents to minimize disruption and maintain stakeholder confidence.

• Measure the effectiveness of communication strategies through metrics such as engagement rates, feedback, and user satisfaction.
• Continuously refine communication approaches based on data-driven insights.

Qualifications

• One (1) year of experience in journalism, public information, public relations or technical writing.

• Bring creativity, and humor to a team with an interest in presenting new ideas forward to help further the judicial branch’s mission through strategic communications.
• Be comfortable working to translate complex legal information into digestible language for multiple audiences.
• Be a skilled writer and editor with the ability to tell compelling stories and share takeaways and insights using clear language; bring a sharp eye for editing content and copywriting; and create content in multiple formats (e.g., longer form articles, social media, speechwriting, blog posts, PowerPoint decks, memos, etc.) across diverse audiences including judges, AOC staff, court professionals and external stakeholders.
• Have a demonstrated ability to identify and assess the communication needs of audiences and determine the best communication methods and tools to reach them.
• Possess an understanding of racial equity and how language affects storytelling, shapes cultural understanding, and can be inclusive with demonstrated experience working with communities of color and underrepresented groups to achieve communications goals.
• Have an ability to multi-task and meet urgent deadlines while maintaining regular responsibilities and workload.
• Experience working in communications in the government sector or legal community and/or an advanced degree in a related field or a combination of significant experience.

Supplemental Information

• Workweek may fluctuate depending on workload or agency need.
• Overnight travel may be required based on business need.
• Positions in this job description are overtime exempt unless they are paid hourly and/or do not meet Washington’s Minimum Wage Act salary threshold.