Description

This position designs, develops, delivers, supports, and improves court education programs for internal and external customers throughout the Washington State court community.

Position may be eligible for hybrid working; a combination of telework and working in-office.

Duties

• Under the direction of the CES Manager, this position is assigned to a team of court education service providers, and assigned to specific educational programs as a lead educator.
• Conducts education needs analysis to define educational goals and objectives, and appropriate content and delivery methods for education programs.
• Partners with subject matter experts to develop instruction for in-person and online learning.
• Uses and maintains a standardized resource library of relevant instructional materials, exercises, and online training resources used in the delivery of education programs.
• Evaluates learning effectiveness to inform improvements in educational products and services.
• Understands and utilizes current trends in continuing professional education, best practices, and best techniques to engage audiences.
• If assigned to the Education Programs team, the Court Event Educator (Events) is responsible for:
  • Acts as an education liaison on various state-wide education committees, partnering with committee chairs for curricular planning and implementation at annual conferences.
  • Works with Education Operations team to secure appropriate facilities for education programs, training courses, and events.
  • Plans and schedules session presenters, and assists in the creation of their instructional materials, training of presenters, and other event session logistics.
  • Acts as the floor manager (Lead) during live event sessions.
  • Provides in-session educational support to ensure smooth delivery of education throughout each conference.
• Performs other duties as required.

Qualifications

• Two (2) years of progressively responsible related experience in education. (Technology instructional background preferred.)

A combination of education and experience demonstrating a working knowledge and global understanding of education methodology, program/project coordination, and/or court business practices, may substitute for education and/or experience requirements.

• Delivers exceptional customers service, consultation, and educational support.
• Skilled in designing and delivering curriculum to large audience groups.
• Understands and sets realistic customer expectations and delivers work products meeting those expectations.
• Uses sound adult education principles and practices to guide the development of curriculum, courses, modules, and related educational resources.
• Accepts personal responsibility for the quality and timeliness of work.
• Strong interpersonal communication skills and the ability to maintain positive working relationships with co-workers, stakeholders, and customers.
• Ability to analyze and understand complex issues and recommend solutions.
• Ability to form accurate estimates and achieve them through the use of objectives, timelines, action plans, and solutions.
• Ability to prioritize and effectively manage time and resources, independently and in team environments.
• Ability to independently design and deliver projects and programs from inception through implementation.
• Expertise in adult learning theory, instructional strategies, and models.
• Strong technical aptitude and self-learning.
• Knowledge of accessibility design standards and practices for instructional delivery.
• Ability to be highly flexible, adapt to change, and maintain positivity.

Supplemental Information

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.