Health & Human Services - Agency 25York Job Posting$20.000$20.00 - $29.48JR2024-00006307 Eligibility Operations Worker - York (Open)05-17-2024Do you have a passion for helping people? Are you interested in a position that allows you to positively impact the lives of fellow Nebraskan’s every day? The Department of Health and Human Services (DHHS) is seeking individuals that pride themselves in their ability to provide excellent customer service, work well within a team environment, and strive to exceed productivity goals! At the DHHS, we are committed to “helping people live better lives.” Every day we work to improve the quality of life for all Nebraskans and their families, including helping our vulnerable customers access critical services such as medical insurance, transportation, child care assistance, or keeping the heat on. DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, or genetics.
As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid classroom training to prepare you for work with the DHHS, adults, and families. This position is essential in providing Nebraskan’s access to programs and assistance. On a day-to-day basis you will be reviewing applications for assistance and determining eligibility, which may include interaction via telephone in order to collect, verify, or update financial and demographic information. This will require accessing computer databases to document information with extreme accuracy. In this position, your work will be evaluated by productivity goals to ensure Nebraskan’s are being served in a timely and efficient manner. While working in a Local DHHS Office you will conduct telephone and in person interviews in order to obtain and verify information to make an eligibility determination and accurately type information received during interviews into a computer information management system, among other job duties.