Investigations Manager

DWC / Fraud & Noncompliance

Salary Range: $60,000 - $70,000

Why you will love this position:

The Fraud and Noncompliance Unit promotes a safe, supportive, fair, and equitable work environment by

preserving the integrity of Missouri’s Workers’ Compensation Law. The Division of Workers’ Compensation offers a dynamic, energetic and engaging environment to flourish and to demonstrate operational excellence. The Division is modernizing its internal and external processes and procedures and there is immense opportunity to contribute to an exciting, forward-thinking, fast-moving, collaborative environment. As part of the team, you will enjoy the genuine spirit of cooperation and shared goals all revolving around helping the citizens of Missouri.

What you will do:

• Direct, plan, and analyze daily operations of the Fraud and Noncompliance Unit
• Conduct fraud and noncompliance investigations, and provide guidance and assistance to other investigators preparing for and investigating allegations of fraud and noncompliance, under the Workers’ Compensation Law
• Develop impactful performance metrics and management plans, conduct performance evaluations and analyze data in order to proactively identify areas for improvement
• Actively participate in forward-thinking modernization discussions and champion modernization efforts within the Fraud and Noncompliance Unit and across the Division
• Represent the Fraud and Noncompliance Unit at various governmental, civic and labor functions and provide educational and informational presentations explaining statutory and regulatory requirements in regards to the Workers’ Compensation Law
• Review written investigation reports for clarity, investigative sufficiency, and timeliness
• Recommend investigations for referral to the Office of the Attorney General for possible prosecution

All you need for success:

Qualifications

• A Bachelor’s Degree and 4 years of relavent experience (substitutions may be allowed for degree)

Desired Attributes

• Expert knowledge of the workers’ compensation system and policies
• Insurance related designations such as CPCU, CIC, ARM, etc.
• Ability to utilize technology to facilitate process improvements and enhance efficiencies
• Comprehensive knowledge of the procedural requirements and differences of administrative, criminal, and civil cases
• Comprehensive knowledge of investigative techniques and procedures to include interviewing, evidence collection and preservation, and documentation of case information
• Ability to review and/or prepare and present expert testimony and evidence to prosecutors, administrative review boards, grand juries, and court officials

• Possess strong leadership and management skills

• Ability to manage change, provide program management, and achieve results
• Comprehensive knowledge of current investigative issues and theories

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position please contact: Ben Qualls at benjamin.qualls@labor.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.