CLASS TITLE: ELECTRONIC GAMING DEVICE SPECIALIST I

LOCATION: St. Louis, MO

SALARY: $47,332.56 (increases available upon successful completion of training)

POSITION SUMMARY

The Electronic Gaming Device Division exists to handle growing technological advancements in Missouri Casinos. This entry-level position involves professional and specialized work under the general supervision of the Electronic Gaming Device Coordinator; however, the employee shall exercise independent judgment and initiative in the performance of assigned responsibilities.

Electronic Gaming Device Specialist I work involves the following:

• Verifying, securing, testing, monitoring and conducting on-site inspections, audits, and follow-up assessments of new, upgraded and/or existing electronic gaming devices (e.g. Slot Machines), casino gaming systems, and associated network infrastructure hardware and software to ensure integrity, accuracy, and compliance with established procedures, policies, and Missouri rules and regulations and/or detect malfunctions;
• Reviewing and investigating technical incident reports utilizing advanced diagnostic tools when necessary;
• Performing investigations to assist in resolving patron disputes and formal complaints;
• Enforcing Missouri rules and regulations and performing detailed technical and regulatory investigations;
• Analyzes statistical performance and variance reports;
• Documenting electronic gaming device hardware and software database information within the statewide inventory tracking and approval system and participate in resolution, planning and administering changes thereto.

Physical Requirements: Continuous use of vision. Frequently sit/stand for long periods; use of manual dexterity, occasionally lifts 35 - 50 pounds. Ability to bend, reach, twist, push/pull. Travel required. Core hours of work: Monday through Friday 7:00 am to 3:30 pm.

QUALIFICATIONS

A Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in Mathematics, Statistics, Computer Management Information Systems, Electronics, or a closely related field; and, One or more years of experience in the gaming industry or casino environment ensuring the integrity and accuracy of electronic gaming devices, casino accounting systems, and related hardware components and software programs. Equivalent professional certifications and additional qualifying education or experience may be considered.

OR

A Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in Mathematics, Statistics, Computer Management Information Systems, Electronics, or a closely related field; and, One or more years of experience in one or more of the following areas: mathematics, statistics, business/systems analysis, communications technologies, network technologies, information technology security, end user support, web technologies, electronics, and/or related regulatory compliance. Equivalent professional certifications and additional qualifying education or experience may be considered.

EMPLOYMENT RESTRICTIONS

No applicant will be selected for employment if he/she has a family member related within the second degree of consanguinity or affinity employed by an entity licensed by the Commission. A comprehensive background is required before appointment.

An Equal Opportunity Employer

Missouri Gaming Commission reserves the right to fill positions through transfer and reclassification of existing employees.

More reasons to love this position:
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous
amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is
more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of
Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive
view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and
other applicant resources can be found here.