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The Family Support Division (FSD), Child Support Office is seeking candidates to fill a Benefit Program Technician position. This position will be located in the St. Charles County Child Support Office based at 3737 Truman Blvd, St. Charles, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met.
As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance.
Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians.
In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree.
To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Recruitment Area: Accepting applications from all qualified applicants.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
FSD.Personnel@dss.mo.gov
Full Time
Public Administration
$50k-63k (estimate)
04/15/2023
07/02/2024
mo.gov
JEFFERSON CITY, MO
>50,000
Private
MIKE PARSON
$10B - $50B
Public Administration
The job skills required for Benefit Program Technician include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Benefit Program Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Benefit Program Technician. Select any job title you are interested in and start to search job requirements.