Administrative Support Clerk KCRO

Division of Developmental Disabilities - Kansas City Regional Office

Starting Salary: $1,064.96 Semi-Monthly ($25,559.04 Annually)

**Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday**

Hybrid Schedule Option available upon completion of training.

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

Benefits of working with Missouri Department of Mental Health include: Health, Vision, and Dental Insurance, Sick and Vacation Leave, 13 Paid Holidays per year, and Retirement. https://oa.mo.gov/personnel/state-team-members/team-member-benefits

KCRO is recruiting a qualified positive professional to join our Clerical Support Team, working primarily with the Records Office. This is entry-level office support work with a team managing health information and medical records. We are seeking someone with excellent written and verbal communication skills who will be able to establish and maintain effective working relationships with the individuals we serve, their families and caregivers, contracted service providers, KCRO co-workers and the public. Office support involves a variety of tasks which require:

• Independent decision making in accordance with policies and procedures
• Initiative to learn complex operations quickly and perform them accurately
• Flexibility in a fast-paced deadline driven environment with shifting priorities
• Proficiency with office practices, computer systems, software, and standard office equipment

Primary Responsibilities:

• Operate as a member of the KCRO Clerical Support Team, comprised of two units that collaborate to ensure timely completion of correspondence, data processing, and record keeping, as well as providing professional and welcoming initial contact over the phone or in person to those who visit our facility.
• Serve as receptionist or information clerk; determining purpose of contact; providing general information and assisting in preparation of forms; directing individuals to proper destination; receiving and distributing messages; and scheduling and/or arranging appointments.
• Perform data entry, typing and editing a variety of material, which may contain technical or specialized terminology, reviewing documents for accuracy and completeness, and preparing and scanning confidential documents for electronic storage.

Typical qualifications:1 year of relevant experience.

To Apply:

Upload a cover letter, resume, and three professional letters of recommendation to:

https://mocareers.mo.gov/apply for applicants not yet employed with the State of Missouri.

https://mocareers.mo.gov/internal for applicants currently employed with the State of Missouri.

You must provide complete information for your application to be considered. Documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process.

Please email additional questions to Cheryl.Wilson@dmh.mo.gov or Teddi.Castillo@dmh.mo.gov, Human Resources, Kansas City Regional Office, 821 Admiral Boulevard, Kansas City, MO 64106. Phone: 816-889-3400, Fax: 816-889-6909.

The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.