Administrative Support Clerk

Hybrid Work Schedules/Flexible Schedules/No On-call

Job Location:

This position is domiciled at Albany Regional Office, 809 North 13th, Albany, MO 64402.

Why you’ll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

Role Description:

This position is responsible for the switchboard and providing clerical assistance to the Support Coordination Team.

Preferred Skillset:

Proficient in Microsoft Office Suite, time management skills and ability to meet deadlines; ability to work on multiple projects and prioritize task effectively; strong verbal and written communication skills; strong interpersonal skills and the ability to be adaptable.

What you’ll do:

• Back up switchboard responsibilities include but are not limited to: answering the phone, transferring calls, taking messages, and face-to-face correspondence; sorting and distributing mail from various other agencies, and sorting and distributing mail form the main office.
• Responsible for outgoing mail
• Maintain the consumer record and files.
• Open and establish new consumer records
• Receive and fulfill request for records
• Update CIMOR, diagnosis, consumer information, etc.
• Transfer records in and out of facility
• Receive, review and request all collateral
• Assist Intake team with new applications, create folders, open EOC’s, etc.
• Open records for TCM’s
• Track eligible and ineligible documents and letters, including mailing
• SMART records to state storage centers
• A high level of confidentiality is required for this position

Typical Qualifications:

0 - 1 years of experience in the clerical field.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

To Apply:

Upload a cover letter, resume, and three professional references.

Complete information must be provided for your request to be considered. Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process.

If you have any questions about this position, please email/call Human Resources at: 816-889-3464, Teddi.Castillo@dmh.mo.gov.

The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.