Job Class: Workforce Development Representative
Agency: Department of Employment and Economic Development

• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/28/2024.
• Date Posted: 03/22/2024
• Closing Date: 04/04/2024
• Hiring Agency/Seniority Unit: Employ & Econ Development Dept / Employ & Economic Dev-MAPE
• Division/Unit: Workforce Development / WFD Job Seeker SVS Field Op X
• Work Shift/Work Hours: Day Shift, 8:00am-4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, 10%
• Salary Range: $24.20 - $35.13 / hourly; $50,529 - $73,351 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes, may be eligible for some telework at the discretion of the supervisor and business needs
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The purpose of this position is to serve as the primary case manager for Adult Career Pathways services (ACP) which includes OnRamp, Bridge, Pathways to Prosperity (P2P) and FastTRACK programs. The incumbent may also provide Workforce Innovation and Opportunity Act (WIOA), Federal Dislocated Worker (DW), adult programs and State Dislocated Worker services to eligible recipients, along with career services to universal customers. The position also serves as a liaison between local CareerForce locations and education agencies, including secondary, post-secondary, Adult Basic Education (ABE) and Employers throughout the region. The incumbent will assist in the implementation and coordination of regional FastTRACK initiatives. The incumbent will also assist universal customers with career services in the way of resource area support and workshop development and facilitation.

This posting may be used to fill multiple positions.

Minimum Qualifications

To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.

Three (3) years* of customer service or customer support experience providing prompt, courteous and accurate information to customers

OR

One (1) year* of experience in a role providing employment and training services, case management, or a similar role as determined by the agency

• Bachelor's degree in Vocational Rehabilitation, Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency may substitute one (1) year of experience; master’s degree substitutes for eighteen (18) months of experience; PhD substitutes for twenty-four (24) months of experience

Applicants that meet the above minimum qualification will be further evaluated on the following:

Experience developing and maintaining relationships with a diverse client set.

Ability to form and grow connections with community partners in education and supportive services.

Ability to organize and facilitate workshops and presentations for the purpose of educating and recruiting applicants into the program grants.

Ability to work independently.

Experience using Microsoft Office Suite products (Outlook, Word Excel, Teams, PowerPoint, etc.) or similar software.

Preferred Qualifications

Bachelor’s degree in Vocational Rehabilitation, Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency.

Experience providing career guidance and coaching.

Skill in communicating in a secondary language, such as Spanish or Somali.

Grant management experience involving evaluating, administering, accounting for, training and/or monitoring of grant/grants proposals, grant agreements, or grant recipients for a grant making organization.

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers.

A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.

When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Amber Yang at talent.acquisition.deed@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Amber Yang at amber.yang@state.mn.us.

The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at
Karen.Lilledahl@state.mn.us. Please indicate what assistance is needed.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.