Working Title: Manager, Business Systems Analysis and Agile Maturity
Job Class: Information Systems Manager
Agency: Minnesota IT Services

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/26/2024
• Closing Date: 04/15/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Public Safety/Bureau of Criminal Apprehension
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $42.93 - $73.46 / hourly; $89,637 - $153,384 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes - #LI-Hybrid
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500 professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business- specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.

This position will provide leadership and management oversight for business systems analysis and Agile maturity efforts for application development and technical product teams within the Minnesota Justice Information Systems (MNJIS) at the Bureau of Criminal Apprehension (BCA). These teams work on information technology initiatives that support strategic departmental and organizational objectives in an Agile environment. This position is accountable for guiding, developing, coordinating and directing organization- wide business systems analysis and Agile standards, guidelines, processes, tools, and measures for information technology services within the organization, as well as providing management oversight and coaching to a team of business analysts, some of which conduct Scrum master functions. Responsibilities also include centralized management of business rules and requirements for business products, features, and the enterprise. This position is critical to promoting collaboration and teamwork across all MNJIS teams including software development, quality assurance, project management, enterprise architecture, network operations, and technical support to implement business systems analysis and Agile best practices in all dimensions of software development and technical support.

As a member of the MNJIS Management Team, this position will participate in long-term, organizational planning by creating the MNJIS four-year strategic plans and is responsible for implementing strategies to meet MNJIS, BCA, DPS, and MNIT strategic goals.

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

This position requires minimum of five (5) years of experience working in a complex IT development environment planning, designing, developing, implementing, and maintaining IT systems and services AND two (2) years of supervisory experience. Supervisory experience should cover multiple areas such as: selecting, orienting, and training employees; coaching, counseling, and performance managing employees; planning, monitoring, and appraising job results, etc. Two (2) years of experience in a Systems Architect classification or two (2) years of experience in an external IT Architect role may substitute for the required supervisory experience.*

Candidates must clearly demonstrate all of the following qualifications in their resume:

Experience must include:

• Principles of information management systems, their development design, and application.
• Systems development methodologies, information systems analysis and design.
• Business analysis such as evaluating operational flows, defining process models, observing business processes, and suggesting changes to improve systems' current functioning.
• Strong understanding and experience using Agile frameworks (e.g., Scrum, Kanban, etc.) and coaching effective team dynamics.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Bachelor's degree or higher in Computer Science, Information Technology, or related field.
• Experience working in an environment with strict regulatory, security, and compliance requirements such as law enforcement or criminal justice systems.
• Ability to communicate effectively with diverse stakeholders (both technical and non-technical) including, but not limited to, staff, agency peers, agency management, and customer groups using a variety of communication styles and approaches.
• Knowledge and experience with advanced supervision, staff development, team development, program management and evaluation.
• Group facilitation/management skills, including the ability to resolve conflicts through negotiation, influencing, persuasion, and consensus building.
• Strong ability to identify, conceptualize, analyze, and solve a broad range of complex problems and recommend effective and integrated solutions.
• Ability to plan strategically, appropriately, and effectively set priorities, and adapt to a quickly changing environment.

Additional Requirements

It is the policy of the Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and past state employees only) Criminal History Check
• Employment Reference Check
• Social Security and Address Verification Education Verification
• Fingerprinting Background
• Check Drug Screening
• Other legally required checks

*MinnesotaITServiceswillnotsponsorapplicantsforworkvisas.Allapplicantsmustbelegallyauthorizedtoworkinthe US.*

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Jolene Blaser at jolene.e.blaser@state.mn.us.

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jolene Blaser at jolene.e.blaser@state.mn.us.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.