Working Title: Individual Market Operations Program Coordinator
Job Class: Management Analyst 4
Agency: MNsure

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/01/2024
• Closing Date: 03/28/2024
• Hiring Agency/Seniority Unit: MNsure / MNsure - MAPE
• Division/Unit: MNsure / Individual Market Policy, Eligibility & Enrollment
• Work Shift/Work Hours: Not Applicable Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.57 - $46.82 / hourly; $65,918 - $97,760 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

• Provides leadership, coordination and technical direction related to the implementation and ongoing operations of the Individual Market programs ensuring effective and efficient business process flows across both public and commercial health insurance markets and operational functions.
• Provides direction to MNsure operations to develop, implement and maintain Individual Market operational processes and procedures.
• Work across all business areas of MNsure, as well as with staff from state agencies (Department of Human Services, Department of Commerce, Department of Health and Minnesota IT Services (MNIT), IT vendors, the Governor’s Office and federal oversight agency staff, CCIIO the Centers for Medicare & Medicaid Services.

Minimum Qualifications

Three (3) years of advanced professional experience demonstrating the following:

• Experience with Affordable Care Act legislation and federal and state laws and regulations governing MNsure policies, clientele, application, eligibility criteria, renewal processes and enrollment operations.
• Strong administrative, organizational, time and priority management skills.
• Ability to work on several projects simultaneously in a fast-paced environment within deadlines.
• Ability to identify and evaluate information/data, conceptualize alternative solutions to complex policy issues, and convey complex information to diverse audiences.
• Experience using MS Office products including Word, PowerPoint, Visio, Excel, and Outlook.
• Understanding and knowledge of, and ability to interpret, complex health care legislation and policy including the ACA.

A bachelor’s degree or higher degree in Business, Health Care Policy, Public Policy, or related field can substitute for one (1) year of experience.

Preferred Qualifications

• Master's degree in Health Care Policy, Public Administration, or other related field; or related law degree in health law and policy
• Experience assessing implications of health care reforms at federal and state levels
• Knowledge of HIPAA and the Data Privacy Act.
• Strong interpersonal and relationship building skills.
• Strong analytical and problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work with staff at all levels within and outside the organization.

Additional Requirements

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, please contact Bob Paulsen at robert.j.paulsen@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Daniel Thorp at daniel.thorp@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, contact Emily Cleveland at emily.j.cleveland@state.mn.us for assistance.

About MNsure

MNsure is Minnesota’s health insurance marketplace where individuals and families can shop, compare and choose health insurance coverage that meets their needs. Through the MNsure exchange, financial help is available to lower the cost of monthly insurance premium and out of pocket costs for eligible persons. For more information about MNsure, visit www.mnsure.org.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.