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10 PATIENT SERVICE REPRESENTATIVE Jobs in GREENEVILLE, TN

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PATIENT SERVICE REPRESENTATIVE
$36k-49k (estimate)
Other 3 Weeks Ago
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State Of Franklin Healthcare Group is Hiring a PATIENT SERVICE REPRESENTATIVE Near GREENEVILLE, TN

Job Details

Job Location: 20459 PREFERRED INTERNAL MEDICINE GREENEVILLE - GREENEVILLE, TN
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Clerical

Description

Patient Service Representative

Seeking a Patient Service Representative in the East Tennessee and Southwest Virginia region to join one of our various State of Franklin Healthcare Associates outpatient clinics. Office hours typically 8-5, Monday through Friday.

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

  • Review demographics, insurance and provider information, and update records accordingly
  • Instruct new patients to complete all required paperwork and create new account in the computer system
  • Obtain copy of patients’ insurance card and driver license
  • Update electronic medical record system (EMR) and take patients’ photo
  • Provide patient with the SOFHA payment and privacy policy
  • Answer patient questions and concerns
  • Schedule/Reschedule patient appointments
  • Collect payment and notate on the patient encounter form
  • Route telephone calls and record/deliver messages accordingly

REQUIREMENTS:

High school diploma or equivalent and knowledge of grammar, punctuation and sentence structure are required.

EXPERIENCE:

Previous experience in a medical office or customer service position is desirable. Basic knowledge of insurance and billing procedures, including ICD-10, CPT and HCPCS coding is desired as applicable.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan 
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans (restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!

Qualifications


Job Summary

JOB TYPE

Other

SALARY

$36k-49k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/14/2024

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The following is the career advancement route for PATIENT SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a PATIENT SERVICE REPRESENTATIVE, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT SERVICE REPRESENTATIVE. You can explore the career advancement for a PATIENT SERVICE REPRESENTATIVE below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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