Requisition No: 829036 

Agency: Florida Gaming Control Commission

Working Title: OPS ADMINISTRATIVE ASSISTANT I - 41509041 1 1 1

Position Number: 41509041 

Salary: $18.00 per hour 

Posting Closing Date: 05/12/2024 

FLORIDA GAMING CONTROL COMMISSION

DIVISION OF PARI-MUTUEL WAGERING

OPS ADMINISTRATIVE ASSISTANT I
Position Number: 41509041
Hiring Salary: $18.00 per hour

*** OPEN COMPETITIVE * **

Overview:

The Florida Gaming Control Commission (“FGCC”) is a five-member commission appointed by the Governor. The FGCC’s mission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement.

The FGCC’s Division of Pari-Mutuel Wagering, Office of Operations, is searching for an OPS Administrative Assistant I for its Tallahassee office. The ideal candidate for this position must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior; must interact courteously and professionally with others internally and externally and be able to meet expectations under stressful conditions. Those not able to work effectively in a deadline-oriented atmosphere should not apply.

This position is in a fast-paced, high-volume environment with shifting priorities. You will be expected to manage multiple tasks, meet multiple deadlines, and prioritize effectively in this environment.

The incumbent will work 30-40 hours per week in the Division of Pari-Mutuel Wagering, Office of Operations, Tallahassee office, at the rate of $18.00 per hour.

Position Responsibilities:

• Provides administrative support to the Office of Operations.

• Assists with answering the main telephone switchboard for the unit.

• Assists with receiving and distributing incoming mail, faxes, and cash batches.

• Responsible for creating a check log and stamping checks and money orders.

• Assists with escalations, Smartsheet, and licensing information requests.

• Handles the scanning of applications and supporting documents into the Division’s imaging database, utilizing OnBase and Versa Regulation systems, ensuring quality control and timely entry into the Unit’s workflow queues.

• Completes data entry and scanning of fingerprint cards for electronic submission to FDLE. Assists with retrieving fingerprint results as needed.

• Assists in maintaining the license control filing system.

• Handles outgoing correspondence and files documents accordingly.

• Assists with general copying, faxing, and filing.

• Assists with special projects assigned by the Chief of Operations and/or the Licensing Administrator.

• Assists with administrative support to other areas within the Division, as needed.

Required Knowledge, Skills, and Abilities:

• Knowledge of computer software programs and administrative principles and practices.

• Knowledge of general office procedures, filing, telephone techniques and office equipment.

• Knowledge of the principles and techniques of effective communication.

• Knowledge of Standard English usage, spelling, grammar, punctuation, and proofreading.

• Ability to collect, evaluate, and analyze data relating to administrative functions.

• Ability to prepare correspondence and administrative reports.

• Ability to plan, organize, and coordinate work assignments.

• Ability to establish and maintain effective working relationships with others.

• Ability to use available technology to perform duties including computer software, hardware, and data systems.

Minimum Qualifications:

• High school diploma or its equivalent; and

• One year of clerical or administrative experience in an office setting; and

• One year of data entry experience in an office setting.

Preferred Qualifications:

• Preference will be given to individuals fluent in both English and Spanish.

• Preference will be given to individuals with experience scanning and indexing electronic documents into workflow queues or with experience processing fingerprint cards for electronic submission to FDLE and retrieving criminal history results.

Where you will work:

This position is located in Tallahassee, Florida.

**Attendance and dependability is essential to this position.**

NOTE: This is an Other Personal Services (OPS) position. This position does not accrue leave or paid holidays. However, OPS employees are eligible for retirement and health insurance options. To learn more about these options, see: http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_other_personal_services_employment_ops.

*** Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed within the details of the “Periods of Employment” section of the State of Florida Employment Application. ***

Applicant Notes:

• If you are the selected candidate for this position and hold a current license through the Florida Gaming Control Commission, you may be required to place your license in an inactive status.

• Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

• When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed.

• Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. Incomplete applications will not be considered.

IMPORTANT NOTICES:

• The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
• This position requires a security background check and/or drug screening including fingerprinting, as a condition of employment and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and/or State Issued Photo Identification in order to conduct this background check.

Special Reminders:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States. 

The Florida Gaming Control Commission is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

The Florida Gaming Control Commission values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.