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Summary Statement
A class incumbent is responsible for reviewing Unemployment Insurance claimants' eligibility for continuing benefits and offering job search assistance.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.
Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Reviews questionnaires completed by claimants regarding education, skills, desired employment, and job search activities to ensure that claimants are actively seeking and available for work;
selects claimants for personal interview based on information provided and / or length of unemployment.
Conducts personal interviews with claimants to clarify information provided on questionnaires; discusses factors which may affect claimants' opportunity for re-employment such as acceptable starting wage, hours or days available for work, lack of transportation;
may suggest possible solutions to routine problems which affect re-employment opportunities or conflict with job search requirements.
refers claimant to job bank to apply for specific jobs and receive additional employment information; follows-up with claimant and / or job bank personnel to verify referral results.
records information such as date, pay order number and deductions from weekly benefit amount on claimants' master file.
May provide technical guidance to clerical staff engaged in taking and processing claims for Unemployment Insurance benefits.
Job Requirements
Applicants must have education, training and / or experience demonstrating competence in each of the following areas :
Additional Posting Information
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.
This position is covered by a collective bargaining agreement based on its individual terms.
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s .
More information will be shared at the time of interview.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
Last updated : 2024-05-23
Full Time
Public Administration
$72k-92k (estimate)
05/25/2024
06/09/2024
delaware.gov
DOVER, DE
1,000 - 3,000
Private
JOHN CARNEY
$5B - $10B
Public Administration