4 Customer Service Manager - State Farm Agent Team Member Jobs in Grimes, IA
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Customer Service Manager - State Farm Agent Team Member
$79k-102k (estimate)
Full Time | Insurance
4 Weeks Ago
State Farm Agent is Hiring a Customer Service Manager - State Farm Agent Team Member Near Grimes, IA
Benefits
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
As a Customer Service Manager - State Farm Agent Team Member with Andrea Sabus - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Do you want to work with someone who will help you achieve YOUR goals?We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Bonus based on performance
- Health insurance
- Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
As a Customer Service Manager - State Farm Agent Team Member with Andrea Sabus - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options to identify opportunities for upselling or cross-selling.
- Reaching out to customers to schedule regular insurance reviews based on predetermined timelines or triggers.
- Answering incoming phone calls promptly and professionally.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Strong work ethic: Consistently demonstrating dedication, reliability, and a commitment to producing high-quality work.
- Time management: Efficiently allocating time and resources to meet deadlines and accomplish goals.
- Strong computer and technology skills: Proficiency in using various software and tools to enhance organization and efficiency.
- Collaboration and teamwork: Ability to work effectively with others, share information, and contribute to a positive work environment.
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
Do you want to work with someone who will help you achieve YOUR goals?We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is open 8:30-5:00 M-F.
- I have been a State Farm agent since 2010.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a proud graduate of University of Northern Iowa.
- We currently have 3 team members at our agency.
- We have 25 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel and Legion of Honor
Job Summary
JOB TYPE
Full Time
INDUSTRY
Insurance
SALARY
$79k-102k (estimate)
POST DATE
05/18/2024
EXPIRATION DATE
07/11/2024
WEBSITE
craigevans.net
HEADQUARTERS
Tyrone, GA
SIZE
<25
INDUSTRY
Insurance
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