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The GREAT STATE TEAM is seeking a 2nd Shift Remote Extended Business Office (EBO) Supervisor to join our fast-growing team! As an EBO Supervisor you will manage the performance, workflow, activity and standard of service for our EBO Customer Service Representatives who act directly in clients’ names to provide information to patients/account holders, resolve billing and payment issues, and collect payment in order to support client and public alike. The EBO Supervisor works to perform the duties below, as well as coach/train, handle escalated patient and client issues, ensure quality/compliance, and manage personnel matters.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
Additional Duties and Responsibilities:
Qualifications, Skills, and Experience:
Training:
This person would be required to attend our mandatory virtual two week new hire orientation Monday throuhg Friday from 8:00am - 5:00pm CST.
2nd Shift Schedule:
Monday through Thursday from 1:00pm - 10:00pm CST, Fridays from 10:00am - 7:00pm CST. No Weekends!!!
We Offer a Comprehensive Benefits Package:
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of a criminal background check and references.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Full Time
$59k-76k (estimate)
05/09/2024
07/08/2024
statecollectionservice.com
Madison, WI
200 - 500
The job skills required for 2nd Shift Call Center Supervisor include Call Center, Customer Service, Coaching, Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a 2nd Shift Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 2nd Shift Call Center Supervisor. Select any job title you are interested in and start to search job requirements.
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