25 Help Desk Analyst Jobs in Harrisburg, PA
StarsHR, Inc. is Hiring a Help Desk Analyst Near Harrisburg, PA
Required Skills:
• Experience with call tracking and ticketing software
• Attentive to details and ability to be resourceful (using supplied documentation)
• Ability to support users with limited knowledge of computers, software, hardware, and systems
• Above average communication skills and telephone manner.
• Excellent organizational skills
• Basic User & Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• 1 years previous IT Service Desk and/or Call Center experience required.
Job Summary
Contractor
Business Services
$54k-68k (estimate)
04/04/2024
07/18/2024
starshr.com
PITTSBURGH, PA
50 - 100
2007
GIRISH G GODBOLE
<$5M
Business Services
Related Companies
About StarsHR, Inc.
StarsHRs mission is to help our clients acquire the highest quality technology professionals for their needs promptly and flexibly. StarsHR can accomplish this through a variety of business models including contract staffing, contract-to-hire, permanent placement, project-based staffing and Recruiting Process Outsourcing (RPO). StarsHR, Inc (www.StarsHR.com) is a Pennsylvania corporation headquartered in Pittsburgh, PA that offers IT and engineering staffing services to clients nationwide. Founded in 2007 and built by a team of staffing industry professionals, StarsHR is a certified Minority B...usiness Enterprise. StarsHR has provided services to numerous well-known, large and mid-sized clients in technology-intensive verticals such as Health Care, Medical Device Manufacturing, Transportation, Industrial Automation, Energy, Manufacturing, and Government.
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The job skills required for Help Desk Analyst include Troubleshooting, Customer Service, Active Directory, Operating System, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst positions, which can be used as a reference in future career path planning. As a Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst. You can explore the career advancement for a Help Desk Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
03/15/2022: Harrisburg, PA
Gathering and triaging cases that require attending to.
04/10/2022: Durham, NC
A help desk analyst spends the majority of the day performing remote support.
05/06/2022: Norfolk, VA
Help desk analysts troubleshoot difficulties with computers and their connections.
04/04/2022: Olympia, WA
Submitting purchase requests and monitoring your expenditure.
03/30/2022: New York, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
04/09/2022: Bloomington, IN
Use common words and punctuation.
04/25/2022: Brownsville, TX
Set a time limit then change tactics.
04/08/2022: Cheyenne, WY
Name the different kinds of software testing.
04/09/2022: Canton, OH
Find ways to get job experience.
05/06/2022: Memphis, TN
Step 3: View the best colleges and universities for Help Desk Analyst.
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