JOB RESPONSIBILITIES/RESULTS 
• Ensure all items are shipped to domestic and international customers on-time and according to standard
operating procedures & customer specifications.
o Set up work area.
o Add shipping materials to orders, per Shipping Matrix instruction.
o Build protective packaging.
o Verify shipment account number, part number(s), quantities, and special delivery instructions.
o Validate shipment quality.
o Use computer to invoice Oracle.
o Place shipping packages into bins and/or onto pallets(use shrink wrap machine, if applicable).
• Perform ad hoc Warehouse duties.
o Perform and follow-up on all safety procedures.
o Maintain a clean and organized storage space.
o Request shipping supplies and materials for internal use.
o Follow up on internal inefficiencies and implement improvements.
• Cross-train in invoicing and packaging for both international and domestic departments.
• Other duties/responsibilities as assigned
JOB REQUIREMENTS
• Education
o High school diploma or equivalent desired
• Experience (i.e., years of work experience related to the job)
o Previous shipping/receiving experience required
Knowledge / Technical Requirements (List programs, technologies, knowledge required to perform essential job
responsibilities)
• Read and understand numbers and written instructions.
• Microsoft office knowledge desired.
The declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills
and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Starkey-Confidential. Do not copy or disclose any information in this document without written permission from Starkey. Page 2 of 2
Competencies, Skills & Abilities (List additional competencies, skills, and abilities to be successful in the job, i.e., Ability
to communicate details and requests with professionalism and accuracy)
• Ability to read and understand written/verbal directions and paperwork such as standard operating
procedures.
• Computer skills desired: Oracle 11i, Excel, Word, and Chrome.
• Verbal communication and customer service skills.
• Ability to stand for long periods of time.
• Data entry skills desired.
• Good attention to detail required.
• Excellent communication and interpersonal/people skills required.
• Strong organization skills required.
• Hand/eye dexterity.
• Ability to lift up to 50 lbs.

WORK CONTEXT
Working Conditions (i.e., standard office conditions, sitting, lifting, etc.)
• Standard warehouse conditions(temperature-controlled environment)
• Regular attendance and responsiveness to reasonable job-related directives as given by the Supervisor
• Stand and move around throughout the day, as required
• Occasionally come into contact with hazardous materials
Equipment Operation (i.e., standard office equipment, etc.)
• Standard office and warehouse equipment; e-mail, scan and copier machine, tape guns, cutters, cardboard baler,
step ladder, pallet jack, label printers, scanners, scales, carrier shipping system, and shrink wrap.