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18 Lead Office Manager Jobs in Bloomington, IL

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Lead Office Manager
Starcrest Cleaners Bloomington, IL
$85k-114k (estimate)
Full Time | Consumer Services 2 Months Ago
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Starcrest Cleaners is Hiring a Lead Office Manager Near Bloomington, IL

Office Manager in Training Overview
Overview: 
  • The Hermes Management Office Manager in Training position is 1-3 years in duration. During this time, you will learn how to execute and practice executing most of the tasks at the home office, become familiar with our operations and culture, and build rapport with the office team as well as with the Operating Partners and stores.
  • At some point in this time, you will transition from Office Manager in Training to Office Manager.
  • As Office Manager, you will be responsible for ensuring the office is open Monday–Friday 8:00a-4:30p, leading a small office staff (2-5) and holding them accountable to timely and excellent results, and, to a large degree, transforming the office from a necessary support system to a critical asset for our operational teams and stores’ success.
Important Principles to Understand:
We are a for-profit organization with significant long-term goals that will require consistent growth to achieve.
Our "Why" and our "Core Values" shape and direct our interactions, decision-making and how we execute tasks.
Our Why:Transform Lives Through True Service.
Our Core Values:
  • Team: We work as a team to create a positive environment. 
  • Be a Pro!: Proactive, Productive, Professional. 
  • 100% Authentic: We are genuine, honest, and caring all of the time. Never fake. 
  • WOW! We exceed the customer’s expectations to create the Starcrest experience. 
Own it: We each own our responsibilities; we are committed and see it through. 
Once the above-mentioned points are understood and internalized, it is your responsibility to think independently and challenge decisions/activity that do not align with the above principles.
Owning* projects and tasks does not always mean you must directly do them. We will trust your judgment in using your time as effectively as possible while also using your organizational skills to outsource what we can cost-effectively.
Routine Tasks may include but are not limited to:
  • Monitoring, communicating, and collecting Accounts Receivables.
  • Download weekly reports and enter data on excel sheets for:
    • Revenue / Paid Sales / Credits Used / Refunds / Claims.
  • Printing weekly bank deposits and creating weekly reports.
  • Maintaining office supplies and essentials.
  • Send out Employee Birthday cards.
  • Update weekly data on Team Scorecard.
Projects may include but are not limited to:
  • Assisting with marketing creation and distribution.
  • Fielding elevated customer issues.
  • Researching and taking meetings for more efficient ways to operate.
  • Working with Team Leads to streamline operations and improve functionality.
  • Assisting CEO with projects.
Compensation and Schedule:
  • Significant compensation increase at time "Office Manager" title is obtained. 
  • Potential for significant additional performance-based compensation beyond base on the success of transforming the office into a critical asset for operational stores’ success.
  • 10 Vacation Days per Year.
  • Paid Holidays.
  • IRA Investment with up to 3% Match.
  • 20 Flex Days per Year.
Flex Days can be taken on an as-needed basis. You are still expected to be available but you may be completing tasks remotely and/or pulled away while handling personal circumstances.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$85k-114k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

06/09/2024

WEBSITE

starcrestcleaners.com

HEADQUARTERS

FISHERS, IN

SIZE

<25

FOUNDED

1998

CEO

CHARLES DEBETTIGNIES

REVENUE

<$5M

INDUSTRY

Consumer Services

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