Job Summary:

The LCDC Program Counselor ensures client safety and welfare, provides didactic education, supervises client activities, conducts assessments, individual counseling, manages crisis, facilitates groups, transports clients, documents client progress and ensures excellence and integrity of the program.

Job Responsibilities:

1. Comply with rules, policies and procedures of the Texas Department of State Health Services (DSHS) and relevant regulatory agencies.
2. Ensure resident’s safety and welfare by creating and maintaining a humane environment that encourages recovery and preparation for self-sufficiency.
3. Provide Substance Use Disorder treatment to clients; conduct intake, assessment, orientation, treatment planning, case management, intervention, counseling and teach client education in accordance with DSHS regulations Maintain accurate documentation of all required client contacts in client file and CaseWorthy. Secure files.
4. Work with other staff and agencies to ensure treatment continuum for clients and provide appropriate referrals when specialized care is needed.
5. Supervise resident’ self-administration of medication in accordance with DSHS and New Hope policies as needed.
6. Administer Urinalysis and forward results to program manager and relevant staff.
7. Implement and supervise events for residents. Transport program residents in Star of Hope vehicles to off-site activities as needed.
8. Complete and submit reports on time.
9. Obtain and maintain all required licenses and certifications.
10. Monitor and perform require Case-Worthy duties.
11. Maintain regular contact with the Manager of Program Services.
12. Maintain a case load of ten (10) clients, report to work on time and work your assigned schedule.  

Other Job Responsibilities:

1. Participate in Ministry and prayer activities, as appropriate.
2. Other duties as assigned. 

Qualifications:

Education, Skills & Experience: Associate Degree or higher in Counseling or related discipline. Must be a Licensed Chemical Dependency Counselor or hold an acceptable state license in related field. 2 years’ experience as a chemical dependency counselor in an intensive residential program. CPR / First Aid and Crisis Intervention certification. Ability to administer drug testing. Good computer skills.

Excellent listening skills and interpersonal skills. Good oral and written communication skills. Must be able to communicate with staff, callers and visitors in a consistently pleasant and professional manner. Must be able to interact effectively with persons of various cultures and backgrounds. Must be motivated, flexible, have good judgment and act with integrity. Must be team-oriented and able handle moderate pressure.

Be able to work respectfully, professionally and in a Christ-like manner with everyone, able to maintain required client/staff boundaries and possess a willingness to serve the Lord in a ministry that deals with homeless men, women and children.

Equipment Used: Computer, fax machine, copier, telephone, camera and passenger van. (Valid Texas Driver’s License with acceptable driving record and current liability insurance required).

Work Environment: Office, classroom and residential supervision. Exposure to infectious diseases, poor hygiene, drug usage, verbal and physical abuse and other emergency situations relative to the homeless population is normal. Professional dress. Jeans with no holes/fraying may only be worn on Fridays and only as long as a Star of Hope shirt (T-shirt, polo-style or sweatshirt) is worn. Work Schedule may be subject to change to meet the business needs of the mission. This position requires the ability to work mostly days with one night and one Saturday per week. Must be flexible with the schedule. Local travel may be required. 

Relations with Others: Intensive contact in person and via phone with clients, staff and volunteers. Some contact with vendors and donors. Must be able to effectively establish rapport and respond to questions from clients, donors, volunteers and visitors in a friendly professional manner and treat everyone with respect and dignity. 

Physical Requirements: Must be able to sit, stand, walk and operate a motor vehicle. Clear speech, hearing and vision required. Must be able to lift to 20 pounds and move moderate loads. 

Other: Able to support through word and action the Star of Hope “Christ-centered” Mission statement, Faith Statement, and the mission’s core values of integrity, excellence and commitment to life change.

Date Job Description Became Effective: 12/30/2021

Star of Hope is a Christ-centered, community funded, non-profit religious organization.

The above job description is intended to describe the general nature and level of work being performed by an employee in this position. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications of an employee assigned to this job. I have read and agree to the duties outlined above and understand that in order to adjust to changes in business, it may be necessary to modify the job, add to or remove certain duties and responsibilities, or be reassigned to an alternate position. This statement does not alter the “at will” status of employment at Star of Hope.