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Stamford HiltonAssistant General ManagerFull timeEmbark on an exciting career journey as an Assistant General Manager at the Stamford Hilton! Your role will be pivotal in managing daily operations, delivering unparalleled guest satisfaction, and fostering a cohesive team environment. Surrounded by the bustling energy of Stamford's thriving business district, renowned dining establishments, and cultural hotspots, this position offers an unparalleled opportunity to thrive in the heart of Fairfield County's dynamic community.
Atrium Hospitality is seeking a dynamic Assistant General Manager to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel.
The Assistant General Managerwill be tasked with the following duties, responsibilities, and assignments:
Responsible for the property’s operations in General Manager’s absence;
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
Ensure daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue;
Participate in development of short and long-term financial and operational plans for the property;
Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts;
Achieve all guest service standards, constantly seeking ways to improve products and services, as well as increase volumes and profits.
Receive and respond to guest complaints in a timely manner;
Ensure compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations;
Empathize and engage with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance;
Support proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of house and exterior using the processes and systems developed by Atrium;
Manage loss prevention and risk management policies, safety standards and claims reporting.
Maintain a security function to protect the assets of the hotel and the personal safety of associates and guests;
Continually gaining proficiency in the operation of all departments of the hotel;
Support all departments as needed based on business demands;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
What you will need to be considered for this role:
2 years of department head experience in the hospitality industry to include Rooms and/or F&B experience
Prior direct supervisory experience
Solid understanding of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Bachelor’s degree in hotel management, business, or related field; or equivalent experience.
Intermediate Microsoft Office Suite
What will set you apart:
POS/PMS, Workday, Cloud based applications
Physical:
Ability to navigate the property for periods up to four (4) consecutive hours.
Other:
Must be flexible with respect to working days, early mornings, nights, evenings, weekends, and holidays.
Willingness to relocate Preferred
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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Full Time
$139k-164k (estimate)
03/27/2024
05/26/2024