Staffmark has partnered with a health care company that specializes in the planning, administration, and management of all health care systems, hospitals, and other medical facilities.

If you’re searching to be a part to of something bigger, join our growing team as a Call Center Specialist in Corona, CA where we work hard together in meeting the needs of our communities and restoring total health and wellness.

Bring your independence, efficiency, and hard work ethic into a diverse team where we strive to make a difference every day.

We promote personal growth, value individuality, and foster a team environment that will enable you to thrive.

Schedule : 1st shift

Pay : Center Specialist essential tasks :

• Answer incoming calls promptly and professionally, providing assistance, answering questions, and resolving issues to ensure a positive customer experience.
• Develop a deep understanding of our products, services, and processes to effectively address customer inquiries, provide accurate information, and offer appropriate solutions.
• Listen actively to customer concerns, troubleshoot problems, and work towards timely and satisfactory resolutions, escalating issues as needed to higher levels of support.
• Assist customers with placing orders, processing payments, and tracking shipments, ensuring accuracy and efficiency throughout the process.
• Identify opportunities to promote additional products or services to customers based on their needs and preferences, maximizing sales opportunities and revenue generation.
• Accurately record and maintain customer information, interactions, and transactions in the company's database or CRM system, ensuring data integrity and confidentiality.
• Conduct follow-up calls or correspondence with customers to ensure satisfaction, gather feedback, and address any outstanding issues or concerns.

Qualified candidates will have two years of related experience.

If you invest your talent with us, we will invest in you, starting with these outstanding benefits. We offer medical, dental, and vision insurance, life and disability insurance, 401k options, weekly pay, referral bonus potential, employee discount programs, unmatched professional development, and more.

We value you and believe in your potential to thrive in this role that keeps your success at the forefront. Join the team by clicking "