StaffingResources Suwanee is Hiring a Spanish Bilingual Medical Front Office Scheduler Near Fort Myers Beach, FL
Direct Hire with benefits 60 days after hire. Shift: M - F, 8 - 5 or 7:30 - 4:30. 2-Front Office Representative (Checkout/Schedulers) - Both Must be Bilingual and required to travel to Bonita/Estero 1 day a week with 4 days in Ft Myers. General Summary of Duties:
Responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care.
Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions.
An Electronic Health Record (EHR) is an electronic version of a patient's medical history.
Reports To: Clinical or Office Manager. Duties include but are not limited to:
Monitors schedule and organizes patient flow for physician office visits or in-office procedures.
Accompanies patients to exam room; collects patient history and provides physical assessments as delegated by the physicians.
Schedules and obtains results for lab or radiology procedures; interpret and accurately communicates results to physicians and patients as necessary.
Performs or assists physicians with in-office procedures and specialty patients including Remicade, Hydrogen Breath Tests, Pill Cam Endoscopies, Flexible Sigmoidoscopies, and Hepatitis C.
Manages patient charts to ensure clinical information is completed and filed appropriately.
Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date.
Calls in prescription refill to pharmacies as needed.
Performs upkeep for exam and specialty procedure room with regard to sterilization and infection control, supplies, and equipment.
Performs emergency life-saving procedures if necessary.
Accurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or procedures.
Answers emails and voicemails and returns patient calls in a timely and efficient manner.
Completes requests for information from other staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts.
Abides by and promotes HIPAA compliance; maintains the strictest confidentiality with regard to patient information.
Participates in staff meetings as directed by the Office Manager.
Participates in marketing activities as directed by the Office Manager.
Cross-trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Office Manager.
Any other duties and/or special projects as assigned.