8 Computer Support Associate - I Jobs in Moline, IL
Staff Finders Technical is Hiring a Computer Support Associate - I Near Moline, IL
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests - Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience
Job Summary
Other
$70k-87k (estimate)
03/30/2024
06/27/2024
stafffinders.com
Beaverton, OR
<25
Related Companies
The job skills required for Computer Support Associate - I include Networking, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer Support Associate - I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer Support Associate - I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer Support Associate - I positions, which can be used as a reference in future career path planning. As a Computer Support Associate - I, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer Support Associate - I. You can explore the career advancement for a Computer Support Associate - I below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
