Overview

STA Pharmaceutical Co., Ltd., a WuXi AppTec company (WuXi STA), is a global leading pharmaceutical development and manufacturing capability and technology platform company serving the life science industry, with operations across Asia, North America and Europe. As an innovative Contract Research, Development, and Manufacturing Organization (CRDMO), WuXi STA offers our worldwide partners efficient, flexible, and high-quality solutions for integrated CMC (Chemical, Manufacturing, and Controls) solutions from preclinical to commercial.

STA Pharmaceuticals is constructing a new greenfield CDMO facility to manufacture finished drug products in Middletown, Delaware. The facility will be a four (4) building campus with 460,000 sq. ft. of office, laboratory, and manufacturing spaces. The facility is currently under construction with a planned first phase completion date at the end of 2025.

As the project progresses, we are creating the role of Site Support Manager to support project execution and lead ongoing site support and administration functions. We are seeking an experienced professional with manufacturing site administration and support experience, as well as outstanding project and process management and communication skills. This position will be an integral part of the site leadership team and report to the Site Head of STA DP Middletown.

Qualifications

Critical Skills and Capabilities

• Adaptability to a fast-paced, start-up-like environment, with a willingness to embrace changes and uncertainties.
• Flexibility and proactiveness, with the ability to take initiative.
• Strong organizational skills, able to handle multiple priorities and deadlines.
• Excellent communication, collaboration, and relationship-building skills.
• A strong spirit of teamwork.
• Outstanding problem-solving skills.

Experience / Education:

• A minimum of a bachelor's or associate degree with over 6 years of experience in manufacturing site operations.
• Working knowledge of manufacturing and R&D operations.
• Proven experience in leading and managing a team.
• Proficiency in handling local codes and regulations while maintaining international standards.
• Highly self-motivated individual capable of working with minimum guidance.
• Languages: English
• Chinese: preferred but not required.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.

Responsibilities

Throughout the site construction project phase, the Project Team operates at a rapid pace, managing large-scale and intricate construction and engineering tasks. In this start-up-like environment, the pace is fast, and changes are constant. Adaptability, proactivity, and a willingness to embrace uncertainties are essential. The successful incumbent will thrive on taking initiative, excel at wearing multiple hats, and can switch roles swiftly as circumstances evolve. Collaboration is critical at this dynamic setting, with open communication and a team-first attitude driving success.

• Serve as the focal point for administrative support to the Project Team members, demonstrating a proactive approach and the ability to anticipate needs.
• Coordinate and orchestrate site visits and team agendas strategically, including the coordination of senior executives' site visits.
• Manage resources in alignment with site priorities and anticipate future service needs.
• Support the design and allocation of the temporary project office and future office space.
• Collaborate with internal and external stakeholders to initiate and manage 3rd party services for site office supplies, workspaces, transportation, facility cleaning and housekeeping, security, catering, and other site services.
• Communicate with external partners, contractors, government departments, and other stakeholders on a variety of different documents and agreements as required.
• Act as a dedicated member of the Project Team, supporting project execution and taking on responsibilities as assigned by the Site Head.

After the site is operationalized, the position will be leading the Site Support Team to ensure smooth site administrative operations in collaboration with internal and external parties.

• Lead the Site Support Team to ensure smooth site administrative operations in collaboration with internal and external parties.
• Create and manage the site administrative services function to support the entire site operation, ensuring a smooth and effective admin operation, including 3rd party services for office supplies, workspaces, transportation, facility cleaning and housekeeping, security, catering, and other site services.
• Design, create, and manage site support and administrative process.
• Manage resources according to site priorities and anticipate future service needs.
• Manage and maintain communications with external partners, government departments, and stakeholders on permits, licenses, and certificates, among other related matters.
• Demonstrate a commitment to safety and ensure conformance to EHS (Environmental, Health, and Safety) expectations, including fire safety.
• Manage and support senior management's offices on the site.
• Coordinate site-level initiatives, events, and activities.
• Promote a continuous improvement culture across the site and benchmark best practices both internally and externally.
• Perform other related duties as assigned.