Job Summary:
We are seeking a highly motivated and experienced General Manager to oversee the operations of our two thrift stores in three buildings. The General Manager will be responsible for ensuring exceptional customer service, managing staff, controlling costs, and maintaining a high standard of inventory and customer service.

Duties:
- Oversee store managers, operations, including retail floor and back room activities
- Ensure excellent customer service by training and supervising staff in service management
- Implement and enforce safety standards and regulations to maintain a clean and safe environment
- Manage inventory control to minimize waste and maximize profitability
- Utilize POS systems to track sales, analyze data, and make informed decisions
- Develop and implement strategies to increase revenue, improve efficiency, and enhance customer satisfaction
- Work with store managers to develop their leadership skills
- Maintain strong relationships with vendors, suppliers, and other business partners

Requirements:
- Proven experience in retail management or a similar role
- Strong knowledge of customer service management and industry best practices
- Familiar with Quickbooks and basic accounting procedures
- Proficient in using POS systems for sales tracking and analysis
- Excellent leadership skills with the ability to motivate a diverse team
- Strong organizational, problem-solving, and decision-making abilities
- Effective communication skills to interact with staff, customers, and business partners
- Ability to work in a fast-paced environment while maintaining attention to detail
- Retail background or knowledge is a plus

We offer competitive compensation based on experience.

If you are an experienced General Manager looking for an exciting opportunity to lead a dynamic team in a thriving resale environment, we would love to hear from you. Apply now!

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Jackson, MI 49202: Relocate before starting work (Required)

Work Location: In person