A romantic fine dining restaurant with one of the most unique chef-driven menus in Downtown St. Pete is looking for an Assistant General Manager. The Assistant General Manager is responsible for overseeing all FOH operations including hiring, training and performance management of all supervisory and hourly staff, inventory

management, customer service, and creation of restaurant goals and promotions to maximize profits. The Assistant General Manager reports to the Director of Operations.

RESPONSIBILITIES:

The Assistant General Manager Leads and models overall culture, values, mission, and spirit of the brand and knowledgeable about the ideals and principles and ensures that their story is appropriately conveyed by staff and property environment.

Creates, adjusts, and implements training plans for new employees. Ensures full understanding and regularly observes and coaches staff on their performance, celebrating

successes as well as discussing and offering suggestions if more feedback is needed.

With management team, conducts ongoing coaching and training sessions to ensure high levels of performance.

Conducts regular management meetings to review financial reports, issues related to personnel, upcoming promotions, events, and activities, etc.-Helps to create positive,

enthusiastic, and well-trained store culture by providing an informed, honest, and optimistic example for the team. Responds appropriately to ideas, concerns, complaints,

and comments from management and staff.

Models proper attendance, punctuality, customer service, and overall attitude.

Communicates with FOH managers to maintain same practices and secure policy and procedure at all levels of the operation. Communicates property goals to team effectively and motivates others.

Ensures that all restaurant standards, guidelines, and procedures are communicated and followed by staff at all times. Models all rules and policies and maintains safety features and security of restaurant FOH operations.

Ensures property appearance is maintained at all times, including seating area, bar, and FOH.

Ensures proper equipment functionality and performs or enforces completion of regular equipment maintenance. Utilizes resources and available information to troubleshoot

when equipment errors occur; responds in a timely and reasonable fashion to problems.

Prepare schedules and reviews staff schedules to ensure that the restaurant is staffed for all shifts.

Works with Chefs to assure all highest quality of hospitality and food.

Assign and supervise floor managers duties

Enforce sanitary practices for food handling, general cleanliness, and maintenance of FOH areas.

Maintain professional restaurant image, including restaurant cleanliness, proper

uniforms, and appearance standards.

Must be ServSafe certified. Will uphold all ServSafe guidelines.

Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Compensation:

• $70,000 annual salary
• 100% medical insurance coverage
• Strong bonus structure

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