Supervisor Patient Access - HospitalOur Lady of the AngelsBogalusa, LA

Job Summary: The Patient Access Supervisor is responsible for providing guidance to the Patient Access Representatives, expediting patient flow, and coordinating the registration of all patients. Also supervises the scheduling of patient procedures and assists with related process workflows. As a working supervisor, the Supervisor Patient Access works directly with staff, patients, and their families in the admission and/or payment collection process. Communicates with other departments to expedite the admission process. Relies on extensive experience and judgment to accomplish responsibilities, while creativity is expected to perform job, and leads and directs the work of others.

Minimum Requirements: 4 years relevant experience (registration, patient scheduling, customer service, billing, or coding) in the healthcare industry. Bachelor's Degree substitutes for 2 years experience. High school diploma or equivalent. CHAA Licensure. Knowledge of federal regulations regarding 2 midnight rules, ABNs, Patient status requirements, MSPs, state regulations on notification of out-of-network status and sexual crime legislation, EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute; HITECH law, worker's compensation regulations and victims of sexually-oriented criminal offenses regulation. Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

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