Job Purpose :

To assess - on a weekly and / or monthly basis (Client-dependent) - the ability to accurately bill Clients based on the accuracy of raw data available and then to perform a quality control check on billing accuracy, identifying information, and recommending plans for their resolution if needed.

The person will be responsible for liaising with other departments both within and outside Billing Services therefore a strong Customer Services ethic is paramount.

Additionally, this role will work with the Credit Control team within Billing Services in the reduction of outstanding debt for their Key Clients.

Main Duties and Responsibilities :

• Weekly analysis of open jobs for Client invoicing, together with recommendations and process delivery for rectifying errors.
• Weekly quality check of invoices once created, prior to their being sent to the Client.
• Monthly reconciliation of outstanding jobs, providing reasons for not billing
• Devise process for Key Account Management for Clients under their responsibility.
• Entering estimates of expected charges from agent.
• Ensure that all expected charges are captured prior to billing validation.
• Revise billing claims on invoices, perform appropriate follow-up on any issues or mistakes.
• Liaising with all company departments when necessary.
• Distributing invoices to clients.
• Data-entry within two platforms.
• Manage communication including emails, text, and phone calls.

Qualifications :

• Good knowledge of MS Excel applications.
• Strong organizational skills with the ability to multi-task.
• Ability to work effectively in a fast-paced environment.
• Excellent verbal and written communications skills.
• High attention to detail and problem-solving skills.
• Analytical mind - evidenced by experience or qualification.
• 1-3 years of relevant experience in an office setting, preferably in a clerical role.
• Valid Drivers and reliable transportation required.

Essential Experience :

Billing related 1-year experience.

• Direct Customer support / engagement
• Credit Control

Comprehensive Benefits :

• Health insurance, dental, and vision insurance.
• STD and LTD insurance as well as other supplemental benefits.
• Free basic life insurance plan of $25k.
• 401K plan with company match.
• Paid holidays, vacation and sick time.

To Apply please send all resumes to vprescott@ssipetro.com - Human Resources Manager

About SSI Petroleum :

SSI Petroleum is a wholesale petroleum distributor of fuels & lubricants located throughout Central and South Florida. Family owned and operated since 1964, we specialize in providing our customers with affordable solutions to their energy needs.

We offer a wide variety of quality products specifically formulated to cover an extensive range of industries and businesses.

We operate 24 hours a day, 7 days a week, 365 days a year in order to ensure your business has what it needs, when it needs it.

At SSI Petroleum, we pride ourselves on creating successful and lasting partnerships with our customers and strive to contribute to the success of your business!

Last updated : 2024-04-27