Description

As the Director of Learning at SPS Commerce, you will play a crucial role in cultivating and promoting a learning culture across our organization. This strategic role is tailored for a professional with over 10 years of experience, including experience in building and leading teams, collaborating across a global organization, and developing learning systems on an organization wide scale. The ideal candidate will bring a depth of experience in team leadership and cross-functional collaboration, with a strong commitment to diversity and inclusivity in learning environments.

Why SPS? 

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS, we empower retailers, suppliers, distributors, grocers, and logistics partners to work better with our people, process, and tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. 

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore and execute new ideas. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. 

Does this sound like you?

• You have an ability to build and foster relationships across a global organization.
• Curiosity and initiative drive the work you do. You don’t settle for “status quo” but rather focus on innovative and creative solutions.
• From process improvement to initiative to learn, your thirst for growth drives you to do more
• You enjoy creating and delivering the infrastructure to support all operational learning and development needs and programs
• You have a passion for identifying organizational development needs, developing and delivering learning programs, assessing results, monitoring progress, and sustaining learning and development programs across all locations of the company to engage and develop a diverse workforce.
• You love to build and develop diverse, creative and innovative teams.

Key Responsibilities

Strategic Global Learning:

• Craft and implement a global learning strategy, in alignment with SPS Business Strategy and HR Strategies, tailored to the needs of a diverse workforce.
• Lead the evolution of our global learning initiatives, ensuring consistency and cultural relevance across different regions.

Team Building and Leadership:

• Lead and develop a high-performing Learning Team fostering a culture of innovation and collaboration.
• Leverage team strengths to create impactful, globally aligned learning solutions.
• Collaborate with and create a broad learning community across SPS’ technology, sales and customer success’s training teams.

Experiential Learning and Neuroscience Integration:

• Design experiential learning programs that offer hands-on, practical experiences, enhanced by knowledge in the latest learning methodologies for improved learning outcomes.
• Stay abreast of the latest advancements in learning approaches to continually refine and optimize learning strategies.

Cross-Functional Collaboration:

• Work collaboratively across all levels and departments within the global organization to align learning objectives with business goals.
• Develop partnerships with leadership to ensure the effective localization of learning programs.
• Align with Talent Enablement and Organizational Development and Business HR teams to create aligned Enterprise-wide Talent and Organizational Development programs.

Comprehensive Curriculum Development:

• Oversee the creation of dynamic, engaging, and culturally sensitive learning curriculums for a global, local and remote audience, ensuring accessibility and inclusivity for all employees.
• Implement assessment tools to evaluate the effectiveness of learning initiatives on a global scale.

Global Learning Systems and Infrastructure:

• Manage a scalable learning infrastructure that supports the diverse needs of a global workforce.
• Integrate learning technologies and platforms to enhance accessibility and engagement worldwide.

Budget Management and Resource Allocation:

• Efficiently manage the global learning and development budget, optimizing resource allocation for maximum impact.

What experience and skills do you need? 

• Advanced degree in Human Resources, Business, or related field.
• Experience building learning strategies in organizations.
• Minimum of 10 years of professional experience with significant experience in building and leading teams.
• Proven track record of developing and implementing global learning strategies.
• Expertise in experiential learning, neuroscience-informed learning methodologies, and cross-cultural learning programs.
• Strong communication, collaboration, and stakeholder management abilities.

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. 

** EOE including disability / veteran **