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New Hotel Opening! Join our Opening Team!
As Assistant General Manager, you will be responsible for assisting in the day-to-day leadership and direction of the hotel by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of the hotel and brand in the local community.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Drive Brandt Hospitality culture personifying it in daily interactions with both guests and associates.
· Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Brandt Hospitality culture.
· Ensure all departments are profitable and maintain strong working relationships.
· Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments.
· Ensure direct report staff receive proper training for each position, including safety training and standard operating procedures.
· Conduct regular department meetings.
· Manage human resources functions of reporting departments by controlling turnover, motivating employees, focusing on employee development and retention.
· Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.
· Manage the sourcing, interviewing, onboarding, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction.
· Respond to guest requests and complaints timely, efficiently, appropriately and in an approachable manner.
· Assist in creating and ensuring a realistic and attainable strategic business plan that defines operational goals and profitability objectives.
· Participate in the sales efforts and processes at the hotel, when required; Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
· Assist the General Manager with budget, forecasting, and P&L critique, as necessary.
· Maintain professional image at all times through action, appearance and dress.
· Follow Company policies and procedures and effectively communicate them to subordinates.
· Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws.
· Other duties as assigned by supervisor or management.
Job Type: Full-time
Full Time
$87k-107k (estimate)
07/09/2023
05/23/2024