JOB TITLE: Inspector/Inspectress

REPORTS TO: Executive Housekeeper or Assistant Housekeeper

JOB SUMMARY: Insures that standards of cleanliness are maintained in guest rooms with proper placement of supplies in room. Re-checks reported status of rooms and reports back to the General Manager for release of room to front desk.

ESSENTIAL FUNCTIONS:

• Receives the list of rooms vacated by guests and informs the room attendants assigned to his/her area which rooms need to be cleaned.

• Supervises the work of the room attendants in assigned area, and ensures that all work is done properly by inspecting beds, furniture, bathrooms, etc. Reports work poorly done.

• Checks rooms to ensure that lights are properly working. Inspects for needed repairs, such as torn carpet or wallpaper, and painting needs. Calls work orders into the housekeeping office.

• Instructs and trains new room attendants in their assigned duties and responsibilities and observes their capabilities while working.

• Checks all vacant rooms.

• Checks section housekeepers for appearance, name badges, and keys.

• Checks all housekeeping carts for linens, supplies and neatness.

• Reports any unusual activity or appearance to Executive Housekeeper.

• Ensures that storerooms are cleaned and stocked with linen supplies daily.

• Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely.

• Picks up keys at close of day and returns to Front Office Manager.

• Reports room status in assigned area at end of day to the Front Desk (P.M. Report).

• Assists in special projects such as inventory control, VIP requests and monthly room inspection checks.

• Provides courteous guest service and responds promptly to guest questions, complaints or requests.

• Performs other related and unrelated tasks as assigned by management

JOB SPECIFICATIONS:

Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes.

Essential Skills: Knowledge of applicable franchise standards and procedures. Supervisory-Management skills: Ability to perform training and to assist in professional development of housekeeping staff. Ability to maintain records and communicate effectively with members of other hotel department.

Educational/Vocational Preparation: High school graduate or equivalent required. Previous experience in housekeeping is required.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person