Qualifications
Education

High school diploma or the equivalent.

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements
Surroundings

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

infrequently

Kneeling and/or Squatting

infrequently

Lifting

Less than 10 lbs

infrequently

Reaching and/or lifting overhead

infrequently

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Expectations
General Expectations

Must be able to follow detailed instructions and communicate effectively both orally and in writing.

Must be organized and able to work to specified deadlines.

Able to work on computer(s) for long periods of time in an office environment.

Must exhibit patience and tact in dealing with employees.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the dealership's terminology and methodology.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Receipt monies accurately and be able to reconcille transactions at the end of each day.

Must be able to multi task i.e. answer phones & receipt monies etc.

Answer phones in a friendly and timely fashion.

Set appointments accurately.

Job-Specific Expectations

Add new material to file records, and create new records as necessary.

Answer questions about records and files.

Assign and record or stamp identification numbers or codes in order to index materials for filing.

Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.

Find and retrieve information from files in response to requests from authorized users.

Keep records of materials filed or removed, using logbooks or computers.

Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition.

Design forms related to filing systems and scan or read incoming materials in order to determine how and where they should be classified or filed.

Perform general office duties such as typing, operating office machines or online systems, and sorting mail.