1 Host/Hostess (PT) Job in Ivyland, PA
Spring Mill Country Club is Hiring a Host/Hostess (PT) Near Ivyland, PA
Responsibilities:
- Greeting and Seating: Warmly welcome guests as they arrive, ensuring they feel comfortable and valued. Manage the seating process efficiently, taking into consideration reservations and table availability.
- Reservation Management: Keep track, manage, and direct waitstaff for reservations and organize the seating arrangements to optimize the flow of guests and minimize wait times.
- Customer Service: Provide exceptional customer service by addressing guests' inquiries, concerns, and special requests. Offer assistance in a polite and professional manner.
- Waitlist Management: Maintain an organized waitlist during peak hours, updating guests on approximate wait times and ensuring their needs are met while they wait.
- Menu Knowledge: Acquire a thorough understanding of the menu offerings to help guests with their selections and answer questions about the dishes.
- Collaboration: Work closely with the waitstaff and kitchen team to ensure seamless communication and a smooth dining experience for guests.
- Sanitation and Cleanliness: Maintain the cleanliness and organization of the host/hostess station, lobby area, and entrance, creating a positive first impression for guests.
- Upselling and Promotions: Inform guests about ongoing promotions, special events, and loyalty programs, encouraging their participation and enhancing their dining experience.
- Special Occasions: Assist in coordinating special occasions and events, accommodating larger parties and ensuring their needs are met.
- Problem Resolution: Handle guest concerns and complaints with professionalism, aiming to resolve issues and ensure guest satisfaction.
Qualifications:
Exceptional interpersonal and communication skills.
Strong organizational abilities and the capacity to handle multiple tasks simultaneously.
Positive attitude and a strong commitment to providing excellent customer service.
Ability to remain calm and composed under pressure.
Familiarity with reservation management software is a plus.
Flexibility in working shifts, including weekends and holidays.
Job Summary
Part Time
$24k-30k (estimate)
09/19/2023
06/10/2024
springmillcountryclub.com
Warminster, PA
50 - 100
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The job skills required for Host/Hostess (PT) include Customer Service, Promotion, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Host/Hostess (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host/Hostess (PT). Select any job title you are interested in and start to search job requirements.
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