Café Manager Responsibilities:

• All responsibilities of the Assistant Café and Kitchen Managers • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in café

• Preparing weekly work schedules for employees

• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs

• Taking inventory of café supplies and ordering new stock as needed

• Resolving guest complaints regarding food quality and customer service

• Suggesting new menu items based on guests' preferences and feedback

• Identifying strategies to retain and attract guests

• Handling guest conflict, including panhandling inside and outside the café, unruly guests, drunk or sleeping guests, etc.

• Checks out employees ending their shift to validate all applicable job duties have been completed to Company standards

• Monday Paperwork and Reporting (Actual vs Scheduled, PO Chart, Labor Report, Sales Report, Waste Report, New Hire packets, etc.)

• Ordering (Sysco, US Foods, Alsco, Eurocafe, Roastery, Foods, etc.)

• Implement procedures, checklists specific to their café in order to efficiently operate

• Change bank and petty cash

• Assist in interview process, led by CHRO

• Monitor labor on a shift-by-shift basis

• Social media, led by CSMO

• Incident reports

• Adjust credit card tips

• Form a team that fulfills SPoT’s goals, exhibits a good work ethic, has longevity, and embodies SPoT’s mantra

• Resolve maintenance issues

• Handle all back-of-house payroll and POS issues

• Update schedule restrictions with employee time off requests

Job Type: Full-time

Pay: $58,000.00 - $59,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Restaurant type:

• Coffee shop

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person