Position Description: With moderate supervision and working within established procedures, this position provides direct service to library customers. Position Responsibilities: Provides front-line customer service:Inspects returned materials for damage. May assess damage charges and complete the member billing process. Processes and prepares materials for shipment; processes items for holds pickup. Sorts, shelves and organizes library materials. Cleans and disinfects work and public areas during assigned shift. Prepares library for opening and/or closing. May perform seasonal tasks such as shoveling snow and spreading ice melt. May host/present library programs. May participate in offsite visits, providing front-line customer service; may drive District vehicles. Performs other related duties as assigned. Qualifications:

The ideal candidate will have three years of customer service experience, with at least one year of customer service experience in a public library setting.

The District may accept an equivalent combination of education and experience in lieu of the above.

Knowledge, Skills and Abilities: Knowledge of: - Alphabetic, numeric and/or alphanumeric orderSkill in: - Use of Microsoft Office and other software applications Ability to: - Communicate effectively with staff and others, both orally and in writingWork Environment/Physical Demands: Work is performed primarily in a library environment. The noise level is usually quiet to moderate.An individual performing the duties in this position may be required to stand, walk, stoop, kneel, reach, bend, and/or crouch for extended periods of time; lift, carry and/or grasp up to 40 pounds and/or push and/or pull objects weighing 50-100 pounds on a wheeled cart or hand truck.Not eligible for remote work. Special Requirements:

Background check required, per policy

Must have valid drivers license and required insurance when operating a privately owned vehicle for business purposes.

Must be able to travel to various locations to perform work, and/or attend work-related meetings, workshops or conferences.

May be required to drive a District vehicle to various locations to perform work.

Valid drivers license required when driving District vehicle.

Job Advertisement: Benefits & Leave

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 12 paid holidays

• Washington State PERS retirement
• Deferred compensation plans
• Employer-paid Dental, Vision, Life and LTD for the employee
  • Dependent coverage available at employee expense
• Medical coverage available

• Human Resources Policies (includes information about benefits, compensation and leave)