SUMMARY

The Arcade Supervisor performs a vital role within the Treasure Island Arcade by doing daily checks on games to ensure all are operational and dispensing tickets properly. This person also oversees the Arcade and Ropes staff to facilitate operations along with inventory and scheduling.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Uses the required equipment efficiently and safely.
• Able to lift and drag up to 50 pounds unassisted.
• Follows and accomplish instructions & procedures.
• Uses basic hand tools and light power tools to perform routine maintenance tasks.
• Ensuring Arcade Attendants follow Splash Lagoon Policies and Procedures;
• Arcade Supervisor may initiate and follow disciplinary actions up to but NOT including suspension and/or termination.
• Responsible for maintaining an environment that is both safe and pleasant for arcade patrons.
• Tracking attendance and tardiness for Arcade Attendant employees.
• Required to assist in maintaining a high level of customer service (Aloha Spirit).
• Required to create Splash Cash / Arcade Cards.
• Performs other tasks and/or related duties as assigned or required by management when necessary.
• Wears approved uniform and any necessary job-related equipment during assigned shift or anytime while on duty.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to properly and safely operate equipment used.
• Must be 18 years of age or older.
• Ability to communicate effectively with public, guests and staff members.
• Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
• Positive attitude in order to fully cooperate with other staff in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.
• Must have the physical and mental conditions necessary to be able to properly and timely activate and complete the EAP system in the case of an emergency.
• Must be skilled in the use and care of supplied equipment.