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Bilingual Patient Service Representative
Spine Solutions Albuquerque, NM
$35k-42k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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Spine Solutions is Hiring a Bilingual Patient Service Representative Near Albuquerque, NM

Looking for an experienced professional, reliable, and efficient person that can provide exceptional customer care to all our patients!

Must speak Spanish & English!

Roles & Responsibilities:

  • Answers telephones, routes calls, takes messages, and provides general information
  • Maintains log of inquiries
  • Checking patients in and out
  • Assisting new patients in filling out paperwork and entering their data
  • Rescheduling/confirming appointments
  • Enhances reputation by accepting ownership for accomplishing new and different requests
  • Utilize time efficiently and effectively to meet productivity requirements
  • Performs a variety of routine typing assignments
  • Duplicates materials as requested; sends messages and documents electronically
  • Maintains and updates files, records, and/or other documents.

Qualifications:

  • High School Diploma or GED equivalent required
  • Medical office or scheduling experience, preferred
  • Ability to multi-task in a fast-paced environment and learn quickly
  • Must have great customer service skills
  • Ability to work effectively as a team member
  • 1 year Healthcare Experience, preferred

Other Skills, Abilities and Requirements:

  • Bilingual in English/Spanish, required
  • Ability to understand and follow specific instructions and procedures
  • Can maintain and upkeep records
  • Data entry skills
  • Ability to maintain calendars and schedule appointments
  • Strong logic and problem-solving skills
  • Well organized, excellent attention to detail, ability to multi-task in high stress situations
  • Ability to think creatively to solve issues and generate solutions

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday
  • No weekends

Education:

  • High school or equivalent (Required)

Experience:

  • Healthcare: 1 year (Preferred)

Language:

  • Spanish (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$35k-42k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/20/2024

WEBSITE

s2pt.com

HEADQUARTERS

SANTA FE, NM

SIZE

<25

FOUNDED

2008

CEO

GINA SANDOVAL

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Spine Solutions

Spine Solutions, Inc-physical therapy and worksite strategies is an independently owned private practice owned and operated by Gina Sandoval, PT, DPT, CEAS. Dr. Sandoval and her staff of physical and occupational therapists are Certified Ergonomic Assessment Specialists with advanced training in ergonomics, jobsite analyses and return to work programs for all musculoskeletal disorders. Our Industrial Rehab Therapists in the Work Injury Prevention Department work on-site with employees and employers to prevent work related injuries. A wide array of experience in a variety of industries contribu...tes to our programs success. Our therapists have worked on-site at Boeing, Goodyear, and Seattle Mass Transit; additional work injury programs have been implemented for multiple construction sites, hospitals, laboratories, administrative offices, hotels and grocery stores. Our Industrial Rehab Therapists in the Physical and Occupational Therapy Department treat patients with work injuries referred from PCPs and specialty medical providers, including occupational, orthopedic, neurology and pain management throughout New Mexico and surrounding states in the clinic and on-site at their workplace. Our therapy providers, holding advanced degrees, are experts in their fields with advanced specialty training as Certified Ergonomic Assessment Specialists, Work Conditioning/Hardening experts and in providing onsite injury prevention services. More
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