Shift Lead

At Spin, we give people the Freedom to Move. Spin Mobility is an essential service that provides shared electric scooters and/or bikes in your area, enabling our customers' easy access to safe, reliable transportation.

Our Market Operations team is looking for a Shift Lead who loves solving problems, thinking critically, and mentoring a high performing team. You will plan, monitor, and manage our fleet of electric scooters. This is a key position to meet goals and continuously improve Spin's impact in the community.

We offer competitive pay, tenured raises, and full benefits for all full-time employees.

Responsibilities

• Lead a team of drivers to accomplish shift goals
• Manage the rollout of new internal products and features
• Be the resident subject matter expert on Spin operations
• Report shift performance and metrics to Operations Lead or Manager
• Problem solve with other internal teams to resolve issues that arise
• Support operations with fleet deployment and collection, as needed
• Follow company procedures to monitor at-risk vehicles in the field and minimize loss
• Ensure teammates on your shift are empowered with the information and tools they need to perform their jobs, including daily routes, fuel cards, van keys, and dash-cam logins
• Maintain timely communications with Operations Specialists on Slack to address blockers and monitor their attendance and performance
• Coordinate and execute a detailed shift schedule
• Assist with the training of new hires
• This role will work nights and weekends

Must Have

• Must be 18 years old with a valid driver's license & two years of driving experience
• Proficiency with basic computer skills and tools (operating systems, dashboards, and spreadsheets)
• Ability to lift 80-90 lbs. (with or without accommodation)
• A smartphone, and must be comfortable multitasking with mobile apps
• Strong collaboration and teamwork skills; commitment & desire to work well with others
• Proficiency in English (firmly required)

Highly Desired

• Previous management or dispatch experience
• Ability to multitask, organize, and prioritize issues
• Action and results oriented
• Ability to work multiple shifts, including weekends
• Familiarity with local streets and neighborhoods

The Benefits (Full-time Only)

• PTO – Accrued Vacation
• Cell Phone Stipend Commuter Benefits
• Medical, Dental and Vision Insurances
• Health Savings Account (HSA) Flexible Spending Account (FSA)
• Life, Accidental Death & Dismemberment and Limited Term Disability Insurances

Applicant Policy

An essential function of this position is driving, therefore to be eligible a valid and current driver's license is required. If an applicant is offered a position, proof of a valid and current driver's license will be one of the conditions of employment.

About Spin

Spin operates electric scooters in cities and campuses nationwide, bringing sustainable last-mile mobility solutions to diverse communities. Spin is expanding quickly and looking for top-tier talent to help us bring affordable and accessible transportation options to cities and define what future safe streets will look like.

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hrsupport@spin.pm.

I understand that by submitting my application, Spin will process my data for the purpose of considering me for employment as set forth in Spin's Applicant Privacy Policy.