Recent Searches

You haven't searched anything yet.

7 TECHNOLOGY SUPPORT SPECIALIST Jobs in Coppell, TX

SET JOB ALERT
Details...
WideOrbit
Coppell, TX | Full Time
$61k-82k (estimate)
3 Days Ago
Dexian
Coppell, TX | Full Time
$71k-88k (estimate)
3 Days Ago
Spero
Coppell, TX | Full Time
$72k-89k (estimate)
8 Months Ago
Coppell ISD
Coppell, TX | Full Time
$84k-106k (estimate)
9 Months Ago
Dexian-DISYS
Coppell, TX | Full Time
$70k-87k (estimate)
3 Days Ago
Premier Logitech
Coppell, TX | Full Time
$60k-81k (estimate)
3 Months Ago
TECHNOLOGY SUPPORT SPECIALIST
Spero Coppell, TX
$72k-89k (estimate)
Full Time 8 Months Ago
Save

Spero is Hiring a TECHNOLOGY SUPPORT SPECIALIST Near Coppell, TX


Work schedule
– Monday – Friday 8 AM to 5 PM – in the office. Flex time is allowed. Travel may be necessary when other offices require on-premise technical support. 

Work Sponsorship
–Plummer will only employ those who are legally authorized to work in the United States. 

Job Description
· Provide phone, in-person, and virtual technical assistance to customers to analyze, troubleshoot, diagnose, and resolve a variety of software, hardware, and network problems 
· Track open tickets, monitor ticket metrics, and maintain quality documentation of support tickets
· Assist with the creation and updating of user “how to” documentation and training materials
· Configure hardware and software for clients and systems
· Maintain inventory and user assignment of hardware and software
· Complete assigned tickets related to user account creation and termination
· Provide support with setting up, monitoring, and reviewing access reviews
· Assist with the monitoring, resolving, and reporting of technical problems related to malware infections, and security incidents
· Monitor information security dashboards, logs, alerts, and escalate problems per standard practices
· Assist in identifying, submitting, and mitigating technical risks 
· Assist in the planning, testing, documenting, and communications as it relates to submitting Change Requests and implementing approved changes 
· Assist with the maturing of IT policies, procedures, standards, and documentation related to assigned IT systems
· Participate in IT Quality Assurance programs through the execution/completion of routine checks within IT Operations
· Provide after-hours support when required, including On-Call problem resolution and project-related activities
· Partner with other IT staff members to promote peer-to-peer teaming and knowledge sharing
· Perform other tasks related to technical support, system administration, and security administration as assigned 

Required Skills/Abilities
• Demonstrated exposure, knowledge, and skills related to various facets of system administration, networking, security, and IT best practices
• Demonstrated analytical and problem-solving skills
• Accomplished verbal and written communication skills
• Excellent interpersonal skills with a proven ability to collaborate with matrix teams
• Excellent organizational skills and attention to detail
• Demonstrated project/task management and time management skills
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
• Able to quickly learn systems, methods, and software associated with this position
• Demonstrated experience working positively with supervision as well as being disciplined in completing work that is on time, complete, and accurately without close supervision
• Ability to maintain confidentiality, work under pressure and help motivate peers in an encouraging manner

Education and Experience
• A minimum of a High School Diploma (a college degree in a business/technical discipline is preferred)
• Minimum of 3 years working in multiple facets of IT Operations (support, network/system administration, security administration, IT project management, IT compliance)
• Minimum of 1 IT certification from this list – CompTIA (A , Security , Network , Cloud ) CISSP, CISA, CRISC, CGEIT, CISM, CSX-P, CDPSE, CCNP, CCSP, CEH, GIAC, ITIL, MCSA, MTA, VCP, PMP. Additional certifications will be considered in place of educational requirements.

Physical Requirements: 
• Must be able to lift 15 pounds at times.

Job Summary

JOB TYPE

Full Time

SALARY

$72k-89k (estimate)

POST DATE

08/09/2023

EXPIRATION DATE

05/01/2024

WEBSITE

sperogroupllc.com

HEADQUARTERS

New Bethlehem, PA

Show more

Spero
Full Time
$89k-109k (estimate)
1 Week Ago
Spero
Full Time
$75k-98k (estimate)
1 Week Ago
Spero
Full Time
$61k-83k (estimate)
1 Week Ago

The job skills required for TECHNOLOGY SUPPORT SPECIALIST include Technical Support, Problem Solving, Networking, Written Communication, Microsoft Office, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a TECHNOLOGY SUPPORT SPECIALIST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by TECHNOLOGY SUPPORT SPECIALIST. Select any job title you are interested in and start to search job requirements.

For the skill of  Technical Support
Bushland Independent School District
Full Time
$52k-71k (estimate)
1 Day Ago
For the skill of  Problem Solving
Cyient
Full Time
$73k-90k (estimate)
Just Posted
For the skill of  Networking
AMPCUS
Full Time
$97k-120k (estimate)
Just Posted
Show more

The following is the career advancement route for TECHNOLOGY SUPPORT SPECIALIST positions, which can be used as a reference in future career path planning. As a TECHNOLOGY SUPPORT SPECIALIST, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary TECHNOLOGY SUPPORT SPECIALIST. You can explore the career advancement for a TECHNOLOGY SUPPORT SPECIALIST below and select your interested title to get hiring information.

If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technology Support Specialist job description and responsibilities

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

04/02/2022: Pine Bluff, AR

Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.

02/26/2022: Hopkinsville, KY

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/21/2022: Vallejo, CA

Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.

02/25/2022: Los Angeles, CA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

04/01/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technology Support Specialist jobs

Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.

04/23/2022: Toledo, OH

The minimum education requirement for a technical support specialist role can vary from position to position.

05/07/2022: Florence, AL

Most technical support specialists acquire at least some on-the-job training after they are hired.

04/01/2022: San Antonio, TX

Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.

02/22/2022: Racine, WI

A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.

04/05/2022: Tampa, FL

Step 3: View the best colleges and universities for Technology Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more