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Application and Platform Operations Manager
$106k-133k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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Speridian Technologies is Hiring a Remote Application and Platform Operations Manager

We are currently recruiting for an Application and Platform Operations Manager for our State of CA client. This person will be part of a state of the art, extremely vast, IT modernization project with a variety of cross-functional teams. The ideal candidate will lead a technical team and have the ability to be hands-on technically. This person will also have experience holding technical teams accountable, monitoring, guiding, coaching and using data and metrics to improve individual and team performance. This role is remote;however, teams may gather in California several times per year. Seeking candidates in Pacific Time Zones, Mountain Time Zones or Central Time Zones only. Responsibilities:
  • Manage and report on application, cloud, and SaaS costs and usage.
  • Drive operational excellence of our platform and applications.
  • Set up and maintain regular KPIs such as MTTR, SLOs, error rates, for all applications and services. 
Common Tasks:
  • Manage and report on application, cloud, and SaaS costs and usage.
    • Review licenses and usage of tools/cloud.
    • Provide reports on cost and usage.
    • Partner with procurements and ensure we have justifications in place.
  • Drive operational excellence
    • Create some level of maturity assessment for teams.
    • Provide guidance and best practices to achieve desired outcomes.
    • ensure teams are utilizing the tools available. 
  • Setup and Maintain KPI’s
    • Work with teams to utilize tools to setup and monitor KPI’s for operational excellence.
    • Provide business value evaluations and setup improvement to continue this.
Skills:
  • Well organized and clear in verbal and written communication.
  • Technical skills in application, infrastructure, cloud, and DevOps tools.
  • Able to translate technical concepts to business partners and their value.
  • Ability to setup monitoring, operational and support processes for a wide variety of teams.
  • Ability to train and skill up resources.
  • Has a customer centric focus.
Key Experiences:
  • Running Site Reliability Teams (SRE).
  • Driving performance of teams and individuals for continual performance improvement. 
  • Manage tools and technology procurements.
  • Setup on call and incident response processes. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$106k-133k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/06/2024

WEBSITE

speridian.com

HEADQUARTERS

ALBUQUERQUE, NM

SIZE

1,000 - 3,000

FOUNDED

2003

TYPE

Private

CEO

ALI HASAN

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Speridian Technologies

Speridian Technologies is a provider of Information Technology business consulting, enterprise applications and business process services.

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