9 Guest service associate Jobs in Egg Harbor, NJ
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Spencer Gifts is Hiring a Guest service associate Near Egg Harbor, NJ
Employee Type
Seasonal / Temp
Location
Egg Harbor Township, NJ
Job Type
Admin - Clerical
Customer Service
Experience
Not Specified
Date Posted
4 / 26 / 2024
Job Description
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission : "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation.
You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
The Guest Services Temporary Associate will communicate through phone, email and live chat with our guests, other Guest Services team members, store associates and internal partners.
This position is responsible for the answering of calls or written inquiries from customers, vendors or general business communication.
- Field a variety of incoming and / or outgoing calls on behalf of our guests and stores
- Respond to customer complaints by the timely coordination of field input where required
- Conduct research to provide answers for our guests to resolve their issues
- Respond to written inquiries on both social and live chat platforms
- Document information in order management systems for accurate record keeping
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to manage and provide support to other associates
Last updated : 2024-05-16
Job Summary
Full Time
Retail
$30k-40k (estimate)
05/18/2024
05/21/2024
spencersonline.com
EGG HARBOR TOWNSHIP, NJ
3,000 - 7,500
1947
Private
STEVEN SILVERSTEIN
$500M - $1B
Retail
Related Companies
About Spencer Gifts
Spencer Gifts is an online marketplace that allows users to buy gifts such as apparel, sunglasses and hats.
The job skills required for Guest service associate include Customer Service, Guest Service, Time Management, Verbal Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service associate positions, which can be used as a reference in future career path planning. As a Guest service associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service associate. You can explore the career advancement for a Guest service associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Associate job description and responsibilities
Monitor all check-in of guests and process all complaints and requests
03/31/2022: Akron, OH
Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
03/25/2022: Lexington, KY
Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner
03/15/2022: Hopkinsville, KY
Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
02/18/2022: Carson City, NV
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/22/2022: Lebanon, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Associate jobs
Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.
02/12/2022: Florence, AL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
01/26/2022: Eugene, OR
A good guest services employee greets every guest with a smile and kind word.
01/26/2022: Evansville, IN
Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/07/2022: Tampa, FL
The best guest service professionals have a deep knowledge of how their companies’ products work.
03/30/2022: Lexington, KY
Step 3: View the best colleges and universities for Guest Service Associate.
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